Severn Trent is recruiting a Team Leader for a 12-month fixed-term contract based in our Leicester contact centre. You’ll lead a Digi water specialist team, drive first-class customer experiences via WhatsApp, Trust Pilot and social channels, and own service outcomes for your customer base with autonomy over processes and decisions.
We’re seeking people with strong leadership, a passion for coaching, and a commitment to continuous improvement.
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Customer Solutions Team Leader - 12-Month FTC employer: Severn Trent
At Severn Trent, we believe in nurturing talent and fostering a supportive work environment where every employee can thrive. As an Operational Technician, you'll not only play a vital role in maintaining essential water services across Stafford and Cannock, but you'll also benefit from comprehensive training, generous holiday allowances, and a commitment to your professional growth. Join us and be part of a team that values your contributions while making a positive impact on the community and the environment.
