Severn Trent is seeking a Waste Customer Resolution Case Coordinator to cover escalated customer issues across the region, based at our Coventry headquarters. The role requires a customer‑first mindset, strong communication and the ability to make swift, case‑by‑case decisions.
This is a fixed 6‑month contract. You will manage end‑to‑end processes for private service offers, document interactions in Target/CMP and SAP, handle payments, and drive improvements in customer experience and service
#J-18808-Ljbffr
Waste Customer Resolution Lead (6-Month Contract) in Coventry employer: Severn Trent
At Severn Trent, we believe in nurturing talent and fostering a supportive work environment where every employee can thrive. As an Operational Technician, you'll not only play a vital role in maintaining essential water services across Stafford and Cannock, but you'll also benefit from comprehensive training, generous holiday allowances, and a commitment to your professional growth. Join us and be part of a team that values your contributions while making a positive impact on the community and the environment.
