Community Fund Officer in Birmingham

About the role

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

Position Overview

The Community Fund Team at Severn Trent sit within the Communications umbrella, and they are on the search for a Community Fund Officer to join their team!

This role sits heart of the community (literally), you will be managing applications for funding from members within our region, including Hafren Dyfrdwy, checking they meet the fund’s eligibility and criteria, sitting on community panels discussing options, reviewing, shortlisting applicants and delivering applications their outcomes and awarding the awardees.

Day To Day

• Act as the first point of contact for all Community Fund enquiries from applicants, community organisations, colleagues and the media team, providing clear and consistent information to all stakeholders.
• Deliver a strategy to continually improve the Community Fund’s promotion and reach then promote our Community Fund across the East of our region, through attending community events, funding fairs and offering 1:1 Sessions and workshops.
• Support and advise applicants throughout their application journey.
• Coordinating customer panel meetings and preparing documentation, advising project information when required.

You’ll be based at our Head Office in Coventry. With this being such a critical role, we’re looking for someone who can join us 37 hours a week, usually Monday to Friday but on the odd occasion may involve working outside normal hours, receiving time back in lieu.

The successful candidate for this role would be looking to start at the beginning of 2027.

How We Work

You’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you’ll usually find us in the office, or out withing the community face to face but working from home is supported, when you need it.

Requirements

• Experience of administration, assessment and working within a process where accurate and evidence-based decisions are required.
• Promotion and communications experience.
• Stakeholder management experience, for internal and external stakeholders.
• Experience of working alongside members of the public.
• As regional travel is involved in this role a driving licence and access to a car would be needed.

Desirable

• Working with community organisations/projects.
• Working in grant-making and the promotion of grant schemes.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

Benefits

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

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