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- Tasks: Coordinate resources and manage planning to meet demand effectively.
- Company: Severn Trent is a top UK utility company focused on employee engagement and community impact.
- Benefits: Enjoy 25 days holiday, annual bonuses, and a leading pension scheme.
- Why this job: Join a caring culture that values collaboration and personal growth while making a positive environmental impact.
- Qualifications: Experience with SAP, Salesforce, and strong analytical skills are essential; positivity and character matter too.
- Other info: Based in Derby, this role offers opportunities for training and community volunteering.
The predicted salary is between 30000 - 42000 £ per year.
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Department: Customer Planning & Scheduling
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
EVERYTHING YOU NEED TO KNOW
Are you a natural co-ordinator who loves bringing order to complexity? As a Resource Coordinator you’ll be at the heart of resource planning—balancing and moving Severn Trent and contract labour to meet demand, keeping shrinkage records up to date, and making sure everything’s logged accurately in our systems such as SAP and Salesforce. You’ll also play a key role in enabling cross-boundary working and collaborating with our Tactical Planning and Dispatch Leads to deliver a seamless 21-day resource plan.
You\’ll be based at Pride Park, Derby within our Workforce Planning and Optimisation team.
HOW WE WORK
You\’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.
WHAT WE’RE LOOKING FOR
To thrive in this role, you’ll need to be comfortable using SAP, workforce management systems especially Salesforce FSM, and Microsoft Office—especially Excel and PowerPoint. You’ll have a good eye for spotting ways to improve how things are done and ideally bring some experience in resource planning with good knowledge of the Working Time Directive and shift pattern management. Strong stakeholder management, clear communication, and analytical thinking are key, along with solid IT skills—particularly in SAP ECC and Click.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU
It\’s not just a job; it\’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you\’ll contribute to the environment and community too. Here are some of our favourites:
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
- Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
- Two paid volunteering days per year
LET’S GO
We can\’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We\’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.
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Resource Coordinator employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Coordinator
✨Tip Number 1
Familiarise yourself with SAP and Salesforce FSM before your interview. Understanding how these systems work will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your knowledge of the Working Time Directive and shift pattern management. Being able to discuss these topics in detail will show that you are well-prepared and understand the complexities of resource planning.
✨Tip Number 3
Prepare examples of how you've successfully managed stakeholders in previous roles. Strong communication and stakeholder management skills are crucial for this position, so having specific instances ready will help you stand out.
✨Tip Number 4
Showcase your analytical thinking by discussing any past experiences where you've improved processes or systems. This aligns with the company's focus on continuous improvement and will highlight your problem-solving abilities.
We think you need these skills to ace Resource Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Resource Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience with resource planning, SAP, Salesforce, and Microsoft Office. Provide specific examples of how you've successfully managed resources or improved processes in previous roles.
Showcase Soft Skills: Emphasise your communication skills, stakeholder management abilities, and positive attitude in your application. Severn Trent values character and a caring approach, so make sure to convey your enthusiasm for contributing to their team culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Resource Coordinator role.
How to prepare for a job interview at Severn Trent Water
✨Show Your Coordination Skills
As a Resource Coordinator, your ability to manage and organise resources is crucial. Be prepared to discuss specific examples from your past experiences where you successfully coordinated tasks or projects, highlighting your problem-solving skills and attention to detail.
✨Familiarise Yourself with Relevant Systems
Since the role requires proficiency in SAP and Salesforce, make sure you brush up on these systems before the interview. If possible, mention any relevant experience you have with these tools, as it will demonstrate your readiness for the role.
✨Emphasise Stakeholder Management
Strong stakeholder management is key for this position. Prepare to talk about how you've effectively communicated and collaborated with different teams or individuals in previous roles, showcasing your interpersonal skills and ability to work in a team.
✨Demonstrate Your Analytical Thinking
Analytical thinking is essential for resource planning. Be ready to discuss how you've used data to make informed decisions in the past. You might want to prepare a scenario where you identified an issue and implemented a solution based on your analysis.
