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- Tasks: Monitor and analyse the Wrexham water network, responding to alarms and providing technical advice.
- Company: Hafren Dyfrdwy is dedicated to delivering exceptional water services across Wrexham and Powys.
- Benefits: Enjoy a competitive salary, annual bonuses, a leading pension scheme, and dedicated training opportunities.
- Why this job: Join a supportive team where your contributions directly impact communities and the environment.
- Qualifications: Strong analytical skills, excellent communication, and ideally knowledge of water networks or control centres.
- Other info: This is a flexible 24/7 shift role, requiring weekend and bank holiday work.
The predicted salary is between 31678 - 44218 £ per year.
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Hello, we’re Hafren Dyfrdwy and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve households and businesses across Wrexham and Powys. Each cuppa drank and every toilet flushed is only possible because of the brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
Our Network Control team at Hafren Dyfrdwy (HD) have an opportunity for you to join as our new24/7 Network Controller.
In your new role, aside to being a great fit for our team, you’ll have strong analytical experience with the ability to prioritise incoming tasks, work in a pressurised environment and be confident using multiple IT systems to identify problems and co-ordinate data. You’ll also have excellent communication skills and experience of influencing stakeholders at all levels. It would also be beneficial if you have knowledge of Water Networks and/or experience of working within in a control centre environment.
WHAT YOU’LL BRING TO THE ROLE
We\’re looking for someone who has a brilliant work ethic and can work as part of a tight-knit team to deliver the best service for all customers across our water network. As a Network Controller, you\’ll take accountability for decisions that could impact customers, finances, and our reputation, by providing expert technical advice in our dedicated HD Control room.
Your key accountabilities in helping us will be:
- You’ll be responsible for proactively monitoring the Wrexham water network; looking at trends and patterns to spot potential supply issues and responding reactively to any alarms.
- You’ll carry out proactive analysis on the performance of our network assets, support any network changes, and work closely with our Operational teams to find the most effective network operation.
- You will help drive continuous improvement within the wider HD team looking for improvements, opportunities and raising risks in a formal manner through HD Management.
- You will be a core role within any local event or incident providing expert technical advice on the local network, and supporting or advising on decisions which impact customers, financials and or company reputation.
- You will be a key point of contact for HD Operational teams and Severn Trent and will represent the HD Control room at any relevant meetings.
- You will record & gather data for regulatory requirements when required and provide proactive updates to key stakeholders during any local events or incidents.
- This is a 24/7 x 365 shift-based role including working weekends and bank holidays so a very flexible approach will be required.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Hafren Dyfrdwy, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite\’s perks that you’ll get being part of the Hafren Dyfrdwy family:
- Salary £39,598.15 (+ Shift Allowance)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
#J-18808-Ljbffr
Network Controller 24/7 (Water) employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Controller 24/7 (Water)
✨Tip Number 1
Familiarise yourself with the water network in Wrexham and Powys. Understanding local supply issues and trends will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your analytical skills, especially in relation to data interpretation and problem-solving. Being able to showcase your ability to analyse network performance and respond to alarms will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in high-pressure environments. The role requires quick decision-making, so be ready to share examples of how you've successfully managed stress and prioritised tasks in previous jobs.
✨Tip Number 4
Network with current or former employees of Hafren Dyfrdwy if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Network Controller 24/7 (Water)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Network Controller at Hafren Dyfrdwy. Highlight your analytical skills, ability to work under pressure, and experience with IT systems in your application.
Tailor Your CV: Customise your CV to reflect the key accountabilities mentioned in the job description. Emphasise any relevant experience in water networks or control centre environments, and showcase your communication skills and teamwork abilities.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of the company's values. Mention how your background aligns with their commitment to serving customers and improving community services.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Severn Trent Water
✨Show Your Analytical Skills
As a Network Controller, you'll need strong analytical abilities. Be prepared to discuss specific examples of how you've used data analysis to identify problems or improve processes in previous roles.
✨Demonstrate Communication Proficiency
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've influenced stakeholders in past experiences.
✨Familiarise Yourself with Water Networks
Having knowledge of water networks will give you an edge. Brush up on relevant terminology and concepts related to water supply and control centre operations to show your enthusiasm and preparedness.
✨Emphasise Teamwork and Flexibility
This position requires working in a tight-knit team and being flexible with shifts. Share examples of how you've successfully collaborated with others and adapted to changing circumstances in previous jobs.
