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- Tasks: Lead projects to improve metering data and customer satisfaction.
- Company: Join Severn Trent, a leading water company serving 8 million people in the UK.
- Benefits: Enjoy 28 days holiday, annual bonuses, and private medical cover.
- Why this job: Be part of a team making a real difference in communities and the environment.
- Qualifications: Strong analytical skills and experience in leadership and stakeholder management required.
- Other info: Diversity is celebrated; we want individuals who care and want to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
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Metering Transformation and Data Manager
We’re Severn Trent, and we think water…and people are wonderful!
24 hours a day, 365 (sometimes 366) days a year, we serve 8 million people across the heart of the UK. Each cup of tea and toilet flush is only possible because of the 6,500 brilliant people working across our patch.
This role is vital to the service we deliver to those 8 million customers, and we think you’d love it.
EVERYTHING YOU NEED TO KNOW
We are excited to announce a new opportunity to join our team as a Metering Transformation and Data Manager in Derby.
This role leads the design and implementation of projects and continuous improvement activities that support Severn Trent’s strategic ambitions and deliver defined outcomes for our customers, ensuring governance is applied at each stage of the project lifecycle.
You will be responsible for translating Metering data activity and change plans to a wider colleague audience, with outcome-focused deliverables and benefits linked to business objectives.
You will be accountable for maximising the capability and current functionality of the Temetra system, including stakeholder management and identifying opportunities to improve processes, data, and customer satisfaction. You will also oversee the delivery of all Metering data, reports, and insights, identify improvement opportunities, and influence stakeholders to support and enhance the Commercial Data Service standards and customer engagement.
Central to this role is leading and developing a team of Data Analysts to deliver quality, accurate, and insightful data, asset tracking, and management, with a strong focus on maximising system capability.
Some Other Key Accountabilities of the role include:
- Drive continuous improvement through the Metering team’s data, including BI reporting, enhanced use of Temetra system functionality, increased in-sourcing of meter maintenance activities, and value-added work to support company ODI’s.
- Build strong relationships with Temetra, our Meter Reading system, including stakeholder management with internal teams.
- Build strong and challenging relationships between Metering and other ST functions including WMU, CDS, Metering contract, Green Recovery, etc.
- Identify opportunities for process improvement and/or the introduction of value-add services within the metering journey – introduce and embed these.
- Be directly responsible and accountable for delivering assigned projects and work-streams through the predefined project lifecycle in line with Delivery Management Office standards, ensuring key activities are planned, and lessons learned are captured.
WHAT YOU’LL BRING TO THE ROLE
We are looking for someone with highly developed analytical and problem-solving skills, proven experience in leadership, and skills in influencing and building strong relationships quickly with both internal and external stakeholders.
You will need the ability to draw sound conclusions and make suitable recommendations from data analytics/diagnostics and write compelling business cases. Competent in building project, training, and business readiness plans, and tracking benefit realization and budget expenditure.
It is crucial you have a demonstrable track record of working with cross-functional stakeholders to implement scalable, efficient change programmes. Competent in building project, training, and business readiness plans, and tracking benefit realization and budget expenditure.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude, we want to talk to you, too.
We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences, and backgrounds help us to learn and better serve our communities. We want people who show up and get involved, those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognize great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favorite perks that you’ll get being part of the Severn Trent family:
- 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
- Annual bonus scheme of up to £2,250
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Private medical cover, life assurance, income protection, and personal accident cover
- Electric vehicle scheme and retail offers
- Family-friendly policies
- Two volunteering days per year
WHAT’S NEXT
We can’t wait to hear from you.
If your curiosity has been piqued and you\’re wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. We’ll always let you know the outcome of your application after the closing date – so keep an eye on your phone and emails!
#J-18808-Ljbffr
Metering Transformation and Data Manager employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metering Transformation and Data Manager
✨Tip Number 1
Familiarise yourself with the Temetra system, as it's central to the role. Understanding its functionalities and how it integrates with metering data will give you an edge in discussions during the interview.
✨Tip Number 2
Showcase your experience in leading cross-functional teams. Prepare examples of how you've successfully influenced stakeholders and driven change in previous roles, as this is a key aspect of the job.
✨Tip Number 3
Research Severn Trent's current projects and initiatives related to metering and data management. Being knowledgeable about their strategic ambitions will demonstrate your genuine interest in the company and the role.
✨Tip Number 4
Prepare to discuss specific instances where you've implemented process improvements or enhanced data reporting. Highlighting measurable outcomes from your past experiences can set you apart from other candidates.
We think you need these skills to ace Metering Transformation and Data Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Metering Transformation and Data Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your analytical and problem-solving skills, as well as any leadership experience. Provide concrete examples of how you've successfully managed projects or improved processes in previous roles.
Showcase Your Soft Skills: Severn Trent values character and positivity. Make sure to include instances where you've built strong relationships with stakeholders or worked collaboratively in a team. This will demonstrate that you not only have the technical skills but also the right attitude for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your career journey and why you're passionate about this role. Connect your personal values with Severn Trent's mission to serve the community, showing that you're not just looking for a job, but a place where you can make a difference.
How to prepare for a job interview at Severn Trent Water
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Metering Transformation and Data Manager. Familiarise yourself with the Temetra system and how it impacts metering data activities. This will help you articulate your understanding during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical and problem-solving skills to drive change. Be ready to explain how you translated data into actionable insights and how that benefited previous projects or teams.
✨Demonstrate Leadership Experience
Highlight your experience in leading teams, especially in a data-driven environment. Discuss how you've influenced stakeholders and built strong relationships, as this is crucial for the role. Use concrete examples to illustrate your leadership style.
✨Emphasise Continuous Improvement
Be prepared to talk about your approach to continuous improvement. Share examples of how you've identified opportunities for process enhancements and implemented changes that added value. This aligns well with the company's focus on delivering better outcomes for customers.
