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- Tasks: Join a two-person team to resolve waste network issues and provide top-notch customer service.
- Company: Severn Trent is dedicated to environmental care and community engagement in Birmingham.
- Benefits: Enjoy competitive salary, 25 days holiday, annual bonuses, and family-friendly policies.
- Why this job: Make a positive impact while working outdoors and solving real-world problems.
- Qualifications: Must have a Class 1 or Class 2 driving license and a passion for quality work.
- Other info: Diversity is celebrated; apply now and be part of a supportive team!
The predicted salary is between 20000 - 30000 £ per year.
Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is “yes, absolutely!” then this is the role for you!
Everything You Need to Know
We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering the Central Birmingham region. This team is responsible for the inspection, maintenance, improvements, and repair of our waste network.
The HGV City Flex Operative role involves working in a two-person team. You’ll be responsible for resolving various issues and providing excellent service to our customers. You’ll work within communities, addressing issues such as blocked sewers, using vacuum, jetting, and blockage clearing equipment. The role operates on a shift pattern, including weekends and evenings, on a rotating schedule.
Key Responsibilities
- Carrying out CCTV surveys of drainage systems to maintain, diagnose, and determine solutions.
- Liaising with other departments including control, operations, and maintenance.
- Working within confined spaces and at heights.
- Operating your vehicle in compliance with road transport laws and company policies.
- Maintaining vehicles in a clean and roadworthy condition.
What You’ll Bring to the Role
- Class 2 or Class 1 driving license.
- A passion for quality, right-first-time work, with attention to detail.
- Self-motivation, teamwork, and a strong work ethic.
- Ability and desire to build strong customer relationships.
- Strong organizational skills and problem-solving interest.
Our Values and Inclusion
We welcome individuals from all backgrounds and celebrate diversity, believing it enriches our service and community engagement.
What’s in It for You
Working at Severn Trent offers career development, competitive benefits, and the chance to make a positive environmental impact. Perks include:
- Salary from £25,000 plus weekend and shift allowances.
- 25 days holiday + bank holidays, with options to buy/sell days.
- Annual bonus up to £1,500.
- Enhanced pension scheme.
- Sharesave scheme.
- Training through our ‘Academy’.
- Electric vehicle scheme and retail discounts.
- Family-friendly policies.
- Two volunteering days per year.
Next Steps
We look forward to hearing from you! Please update your CV and have about five minutes to apply. For questions or more information, contact our recruiters at recruitment@severntrent.co.uk.
HGV City Flex employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
recruitment@severntrent.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land HGV City Flex
✨Tip Number 1
Familiarise yourself with the specific equipment used in the role, such as vacuum and jetting systems. Understanding how these tools work will not only help you during the interview but also demonstrate your genuine interest in the position.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved issues. This could be anything from customer service challenges to technical problems, as it highlights your ability to think on your feet.
✨Tip Number 3
Research Severn Trent’s values and recent initiatives related to environmental impact. Being able to discuss how your personal values align with theirs can set you apart and show that you're a good cultural fit for the team.
✨Tip Number 4
Prepare to discuss your teamwork experience, especially in roles that required collaboration in challenging environments. Highlighting your ability to work well with others will be crucial, as this role involves working closely with a partner.
We think you need these skills to ace HGV City Flex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in roles that involve problem-solving, teamwork, and customer service. Emphasise any previous work with waste management or similar environments.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the environment and your commitment to providing excellent service. Mention specific examples of how you've gone above and beyond in past roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as your driving licence, attention to detail, and ability to work in confined spaces. Use keywords from the job listing to make your application stand out.
Prepare for Potential Questions: Think about how you would answer questions related to teamwork, problem-solving, and customer interactions. Be ready to discuss your experiences and how they relate to the responsibilities of the HGV City Flex role.
How to prepare for a job interview at Severn Trent Water
✨Show Your Passion for the Environment
Since this role involves working outdoors and caring for the environment, make sure to express your enthusiasm for sustainability and how it aligns with your personal values. Share any relevant experiences that demonstrate your commitment to environmental issues.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues, especially in a team setting. Highlight your ability to think on your feet and come up with effective solutions, as this is crucial for the HGV City Flex role.
✨Emphasise Customer Service Experience
This position requires strong customer relationship skills. Be ready to discuss your previous experiences in customer service, focusing on how you went above and beyond to ensure satisfaction. This will show your potential employer that you value quality service.
✨Familiarise Yourself with the Role's Responsibilities
Review the key responsibilities listed in the job description, such as CCTV surveys and working in confined spaces. Being knowledgeable about these tasks will allow you to ask insightful questions during the interview and demonstrate your genuine interest in the role.
