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- Tasks: Operate and maintain water and wastewater systems while ensuring customer satisfaction.
- Company: Severn Trent Services provides essential water and waste services across the UK.
- Benefits: Enjoy a competitive salary, company van, annual bonus, and 25 days holiday plus bank holidays.
- Why this job: Join a diverse team making a real difference in communities with full training provided.
- Qualifications: A full UK driving licence is required; no prior experience needed, just a positive attitude.
- Other info: Work from home in the Suffolk area and enjoy family-friendly policies and volunteering days.
The predicted salary is between 21800 - 25000 £ per year.
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Hello, we’re Severn Trent Servicesa commercial arm of the Severn Trent Group. We provide water and waste services to companies nationwide, including the MoD and The Coal Authority.
Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.
We’re currently recruiting for a Field Technicianjoin our team to support the North Yorkshire region.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
As our Field Technician you will berequired to maintain, assess, diagnose, determine the most appropriate resolution, and support any interruptions / issues to either the water service or sewage treatment process, and/or provide general O&M, installation and maintenance skills across a range of our contracts.
The key duties of the role are:
- Day to day inspection, repair and maintenance of water and wastewater assets to defined internal quality standards.
- Deliver a high level of customer service whilst meeting health and safety, financial, KPI, statutory, quality and contractual compliance.
- Work with scheduling team and line management to maximise productivity and efficiency.
- Provide quality daily job feedback to identify follow on work to minimise the avoidable failures for water quality and environmental consents.
- Provide support to both customers and colleagues with technical input when required.
- Manage personal workloads to ensure maximum flexibility, productivity, and effective time management.
- Undertake range of activities as required and as skills and ability allow. For ICO employees this may include, O&M activities, CFS testing, meter verification/ installation, lifecycle works and private pipe services and general site maintenance and cleaning duties, tank inspection and cleaning, pipework installation and modification, Water Compliance remedial works, etc.
- Maintain site standards to food grade level, particularly on water assets.
- Support local operational incidents.
- Participate in an out-of-hours operational stand-by rota.
- Carry out O&M works on a Water Treatment works capable of producing 5 mega litres per day.
WHAT YOU’LL BRING TO THE ROLE
The successful candidate will haveexperience of operating and maintaining water and wastewater assets and also experience in plumbing installation and maintenance. If you have a Background knowledge in water process treatment & chemistry, particularly in relation to river abstraction water treatment that would be desirable. A full UK driving license is required for this position.
Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.
And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.
With that in mind, here are just some of our favourite\’s perks that you’ll get being part of the Seven Trent Services family:
- Salary £26,911.89 – £33,170.05 (dependent on experience)
- Annual bonus scheme of up to 15% of your annual salary, based on company performance)
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave– the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters atrecruitment@severntrent.co.uk.
And if your curiosity has peaked and you\’re wanting to find out even more, search#LifeAtSevernTrenton social media.
Ps. we’ll always let you know the outcome of your application after the closing date – so keep an eye on your phone and emails.
#J-18808-Ljbffr
Field Technician employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician
✨Tip Number 1
Familiarise yourself with the water and wastewater systems that Severn Trent Services operates. Understanding the basics of these systems will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with fault-finding or maintenance, even if it's from a different field. This can demonstrate your problem-solving skills and ability to work with technical equipment.
✨Tip Number 3
Prepare to discuss how you would handle customer service situations. Since the role involves building strong relationships, showcasing your communication skills and caring attitude will set you apart.
✨Tip Number 4
Research Severn Trent Services' commitment to diversity and inclusion. Being able to speak about their values and how you align with them can make a positive impression during your discussions.
We think you need these skills to ace Field Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Technician position. Highlight key skills and attributes that align with your experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences relevant to the role. Emphasise any technical skills, customer service experience, and your willingness to learn, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your character, positivity, and caring attitude. Mention why you want to work for Severn Trent Services and how you can contribute to their mission of taking care of life's essentials.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your contact details are correct and that all required documents are included.
How to prepare for a job interview at Severn Trent Water
✨Show Your Problem-Solving Skills
As a Field Technician, you'll need to demonstrate your ability to diagnose and solve issues effectively. Prepare examples from past experiences where you've successfully identified faults and implemented solutions, even if they are from different contexts.
✨Emphasise Your Willingness to Learn
Since the company values character and a positive attitude over experience, be sure to express your eagerness to learn and adapt. Share instances where you've quickly picked up new skills or knowledge in previous roles.
✨Highlight Your Customer Service Skills
Building strong relationships with customers is key in this role. Be ready to discuss how you've provided excellent customer service in the past, focusing on your communication skills and ability to maintain satisfaction.
✨Prepare Questions About the Role
Demonstrating your interest in the position can set you apart. Prepare thoughtful questions about the daily responsibilities, team dynamics, and training opportunities to show that you're genuinely interested in contributing to the company.
