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- Tasks: Manage Data Subject Access Requests and ensure compliance with GDPR.
- Company: Severn Trent is a top UK utility company focused on employee engagement and community impact.
- Benefits: Enjoy 28 days holiday, annual bonuses, and flexible working options.
- Why this job: Join a caring culture that values diversity and makes a positive environmental impact.
- Qualifications: Experience with DSARs, GDPR knowledge, and strong interpersonal skills are essential.
- Other info: Work in a supportive team environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
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At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
Help Shape the Future of Data in a FTSE 100 Company – With a Focus on Privacy, Governance and Customer Trust
EVERYTHING YOU NEED TO KNOW
At Severn Trent, our Office of Data is at the heart of delivering our data strategy and governance framework. We’re building a future where data is not only used intelligently and ethically, but also managed with care, especially when it comes to our customers’ personal information.
We\’re looking for a DSARsData Analyst with astrong background in managing complex Data Subject Access Requests (DSARs) and other data subject rights, along with adeep knowledge of GDPR, to add experience to our existing team when handling sensitive customer interactions.
A key part of the role will be to lead and conduct the end to end process for Data Subject Access Requests (DSARs) and other data subject rights (e.g. erasure, rectification) in a timely compliant manner. You will also act as a key liaison with our Legal team and DPO.
You\’ll be based at our Severn Trent Centre head office in Coventry. You’ll work within our dedicated team of 4. With this being such a critical role, we’re looking for someone who can join us 37 hours a week, Monday to Friday.
HOW WE WORK
You\’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you\’ll usually find us in the office, but working from home is supported, when you need it.
WHAT WE’RE LOOKING FOR
We’re looking for someone with proven experience managing DSARs and other data subject rights in a complex environment including a strong knowledge of the SAR processes and redaction rules for companies. A strong working knowledge of GDPR and data protection principles will be essential also.
A high emotional intelligence and experience dealing with customers who may require careful and empathetic handling will be highly desirable due to the type of work you will be doing as will Strong interpersonal and influencing skills, with the ability to translate technical concepts for non-technical audiences.
Excellent data analysis skills, including data modelling, reporting, and investigation will be a must as will be a passion for responsible AI and data ethics.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU (standard update for level)
It\’s not just a job; it\’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you\’ll contribute to the environment and community too. Here are some of our favourites:
- 28 days holiday + bank holidays (with the option to buy/sell up to 5 days)
- Annual bonus scheme(up to £2,250 based on company performance, subject to eligibility)
- Leading pension scheme– we’ll double your contribution (up to 15% when you contribute 7.5%)
- Dedicated training and developmentthrough our Academy
- Electric vehicle scheme, retail discounts, and family-friendly policies
- Two paid volunteering daysper year
LET’S GO
We can\’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We\’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.
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DSARs Data Analyst employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DSARs Data Analyst
✨Tip Number 1
Familiarise yourself with the specific DSAR processes and redaction rules relevant to Severn Trent. Understanding these intricacies will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your emotional intelligence during any interactions, especially if you get the chance to meet the team or during interviews. Being able to empathise with customers is crucial for this role, so share examples of how you've handled sensitive situations in the past.
✨Tip Number 3
Prepare to discuss your knowledge of GDPR and data protection principles in detail. Be ready to explain how you've applied this knowledge in previous roles, as it will be a key focus for the hiring team.
✨Tip Number 4
Network with current or former employees of Severn Trent on platforms like LinkedIn. This can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace DSARs Data Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the DSARs Data Analyst position. Understand the key responsibilities and required skills, especially around managing Data Subject Access Requests (DSARs) and GDPR compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in managing DSARs and data protection principles. Use specific examples that demonstrate your analytical skills and emotional intelligence when dealing with sensitive customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for data ethics and responsible AI. Explain why you want to work at Severn Trent and how your values align with their commitment to community and environmental impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a role involving data management.
How to prepare for a job interview at Severn Trent Water
✨Understand GDPR and DSARs
Make sure you have a solid grasp of GDPR regulations and the intricacies of Data Subject Access Requests. Be prepared to discuss how these laws impact data handling and customer interactions, as this knowledge is crucial for the role.
✨Showcase Your Emotional Intelligence
Given the sensitive nature of the work, demonstrate your ability to handle customer interactions with empathy and care. Share examples from your past experiences where you've successfully navigated difficult conversations or situations.
✨Prepare for Technical Questions
Expect questions that assess your data analysis skills and understanding of redaction rules. Brush up on data modelling and reporting techniques, and be ready to explain complex concepts in simple terms, as you'll need to communicate effectively with non-technical audiences.
✨Emphasise Your Team Spirit
Severn Trent values collaboration and a caring culture. Highlight your experience working in teams and how you contribute to a positive work environment. Share instances where you've supported colleagues or contributed to team success.