Severn Trent Water is seeking a Customer Coordinator on a fixed-term contract to ensure customers receive a reliable supply of good quality drinking water. You will coordinate and coach Customer Inspectors and Distribution Service Technicians and support repair and maintenance activities to meet customer commitments.
You will understand customer requirements, communicate with teams to implement actions, and log all interactions in line with GDPR.
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Customer Experience Coordinator employer: Severn Trent Water
Severn Trent Water is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in delivering modular solutions for major infrastructure projects. Employees benefit from comprehensive growth opportunities, a commitment to sustainability, and the chance to make a meaningful impact in the community while working in a supportive environment that values efficiency and quality.
