At a Glance
- Tasks: Resolve issues in waste networks and provide top-notch customer service.
- Company: Severn Trent is dedicated to environmental care and community service.
- Benefits: Enjoy 25 days holiday, annual bonuses, and a leading pension scheme.
- Why this job: Make a real difference while working outdoors and solving problems.
- Qualifications: C1 driving license and a passion for quality service are essential.
- Other info: Flexible shifts with opportunities for training and development.
The predicted salary is between 24000 - 32000 ÂŁ per year.
Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is âyes, absolutely!â then this is the role for you!
We have a new opportunity to join Severn Trent's Waste Customer Networks team covering our Leicestershire region! This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network.
The VanPack Operative role will require you to be responsible for resolving various issues and offering our customers fantastic service when they need you the most. Youâll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works on a shift pattern which will involve some working on weekends and evenings on a rotating shift pattern, including on call/standby.
Other things you may be involved in are:
- Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution.
- Liaising with other departments including our control centre, operations, and maintenance.
- Working within confined spaces and working at heights.
- Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures.
- Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally.
What youâll bring to the role:
- It is necessary to hold a C1 license.
- A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed.
- Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic.
- The ability and desire to build strong relationships with customers.
- Strong organisation skills with an interest in problem solving.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
Whatâs in it for you:
Working here isnât just a job. You can build a career at Severn Trent. Weâll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And weâll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that youâll get being part of the Severn Trent family:
- From ÂŁ28,000.
- 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year).
- Annual bonus scheme (of up to ÂŁ1,500 per annum based on company performance).
- Leading pension scheme â we will double your contribution (up to 15% when you contribute 7.5%).
- Sharesave â the chance to buy Severn Trent Plc shares at a discounted rate.
- Dedicated training and development with our âAcademyâ.
- Electric vehicle scheme and retail offers.
- Family friendly policies.
- Two volunteering days per year.
Whatâs next:
We canât wait to hear from you. Before you apply, youâll need an updated copy of your CV and about five minutes to spare. If youâre not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at recruitment@severntrent.co.uk. If your curiosity has been piqued and youâre wanting to find out even more, search on social media.
P.S. weâll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!
VanPack Operative employer: Severn Trent Plc
Contact Detail:
Severn Trent Plc Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land VanPack Operative
â¨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, such as vacuum and jetting equipment. Understanding how these tools work and their applications will not only help you during the interview but also demonstrate your genuine interest in the role.
â¨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved issues. This could be from previous jobs or even personal projects, as it highlights your ability to think on your feet and provide excellent service.
â¨Tip Number 3
Research Severn Trent's values and community initiatives. Being able to discuss how your personal values align with theirs during the interview can set you apart and show that you're not just looking for a job, but are genuinely interested in contributing to their mission.
â¨Tip Number 4
Prepare to discuss your experience working in teams and independently. The role requires self-motivation and teamwork, so having specific examples ready will demonstrate your versatility and readiness to adapt to different working environments.
We think you need these skills to ace VanPack Operative
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the VanPack Operative role. Emphasise your problem-solving abilities, customer service experience, and any relevant qualifications such as a C1 licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the environment and your commitment to providing excellent service. Mention specific examples of how you've gone above and beyond in previous roles to resolve issues or help customers.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as teamwork, self-motivation, and strong organisational skills. Provide examples of how you've demonstrated these skills in past experiences.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team at Severn Trent.
How to prepare for a job interview at Severn Trent Plc
â¨Show Your Passion for the Environment
Since the role involves working outdoors and caring for the environment, express your enthusiasm for sustainability and how it aligns with your personal values. Share any relevant experiences that demonstrate your commitment to environmental issues.
â¨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues, especially in challenging environments. Highlight your ability to think on your feet and come up with effective solutions, as this is crucial for a VanPack Operative.
â¨Emphasise Teamwork and Communication
The role requires liaising with various departments and building relationships with customers. Be ready to discuss how you work well in teams and communicate effectively, providing examples of successful collaborations in previous roles.
â¨Be Ready for Practical Questions
Expect questions related to the specific tasks you'll be performing, such as operating equipment or working in confined spaces. Familiarise yourself with the tools and techniques mentioned in the job description, and be prepared to discuss your experience with them.