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- Tasks: Join our team to solve waste network issues and provide top-notch customer service.
- Company: Severn Trent is dedicated to environmental care and community service.
- Benefits: Enjoy 25 days holiday, annual bonuses, and a leading pension scheme.
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: A C1 driving license and a passion for quality service are essential.
- Other info: Flexible shifts include weekends and evenings; training provided.
The predicted salary is between 20000 - 30000 £ per year.
Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is "yes, absolutely!" then this is the role for you!
We have a new opportunity to join Severn Trent's Waste Customer Networks team covering our Staffordshire region! This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network.
The Van Pack Operative role will require you to be responsible for resolving various issues and offering our customers fantastic service when they need you the most. You'll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works on a shift pattern which will involve some working on weekends and evenings on a rotating shift pattern, including on call/standby.
Other things you may be involved in are:
- Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution.
- Liaising with other departments including our control centre, operations, and maintenance.
- Working within confined spaces and working at heights.
- Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures.
- Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally.
What you'll bring to the role:
- It is necessary to hold a C1 license.
- A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed.
- Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic.
- The ability and desire to build strong relationships with customers.
- Strong organisation skills with an interest in problem solving.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
What's in it for you:
Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that you'll get being part of the Severn Trent family:
- Salary Range: From £25,000.00 plus weekend working and shift allowances
- 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our 'Academy'
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
What's next:
We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. If you're not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at recruitment@severntrent.co.uk. If your curiosity has been piqued and you're wanting to find out even more, search on social media.
P.S. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!
Van Pack Operative employer: Severn Trent Plc
Contact Detail:
Severn Trent Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Pack Operative
✨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, such as vacuum and jetting tools. Understanding how these tools work and their applications will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved issues. This could be from previous jobs or even personal projects, as it highlights your ability to think on your feet and provide excellent service.
✨Tip Number 3
Since the role involves working within communities, consider volunteering or participating in local events related to environmental care. This not only builds your rapport with the community but also aligns with Severn Trent's values, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your teamwork abilities, as the role requires collaboration with various departments. Think of instances where you've worked effectively in a team setting, and be ready to share how you contributed to achieving common goals.
We think you need these skills to ace Van Pack Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Van Pack Operative role. Emphasise your problem-solving abilities, customer service experience, and any relevant qualifications, such as holding a C1 licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the environment and your desire to make a difference in the community. Mention specific examples of how you've gone above and beyond in previous roles to provide excellent service.
Highlight Teamwork and Autonomy: In your application, demonstrate your ability to work both independently and as part of a team. Provide examples of past experiences where you successfully collaborated with others or took initiative on your own.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Severn Trent Plc
✨Show Your Passion for the Environment
Since the role involves working outdoors and caring for the environment, make sure to express your enthusiasm for sustainability and how it aligns with your personal values. Share any relevant experiences that demonstrate your commitment.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues, especially in challenging environments. Highlight your ability to think on your feet and come up with effective solutions, as this is crucial for a Van Pack Operative.
✨Emphasise Teamwork and Communication
The role requires liaising with various departments and building relationships with customers. Be ready to discuss how you work well in teams and communicate effectively, providing specific examples from previous roles or experiences.
✨Understand the Job Requirements
Familiarise yourself with the specific duties of a Van Pack Operative, such as operating equipment and conducting CCTV surveys. Showing that you understand the job's technical aspects will demonstrate your preparedness and genuine interest in the position.
