At a Glance
- Tasks: Install, maintain, and repair cutting-edge CNC and laser machinery for clients.
- Company: Severn Machines Ltd, a leader in efficient machinery solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting travel opportunities and a dynamic work environment await you.
- Why this job: Join a dedicated team and make a real impact on client operations.
- Qualifications: Proficiency in mechanical and electrical troubleshooting; customer service experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Severn Machines Ltd is a full-service provider specializing in helping clients achieve efficient and profitable operations using the right machinery. Our focus is on delivering high-quality overhauled CNC-controlled punching machines, combination punching-laser systems, laser cutting centers, and TRUMPF press brakes. Supported by our dedicated and well-trained team, we pride ourselves on our expertly organized systems, ensuring swift deployment and ongoing client satisfaction.
This is a full-time hybrid role located in Worcester, with a combination of on-site and remote work. The Field Service Technician will be responsible for installing, maintaining, and repairing machinery, including CNC-controlled punching machines and laser cutting systems.
- Key responsibilities include troubleshooting technical issues, conducting routine maintenance, training clients on machine operation, and collaborating with the support team to provide timely solutions.
- The role requires travel to client sites and ensuring customer satisfaction by delivering exceptional technical service and support.
Proficiency in mechanical and electrical troubleshooting and diagnostics.
Ability to install, maintain, and repair CNC-controlled and laser-based machinery.
Experience in customer service and client training for machinery operation.
Proficient in reading and interpreting technical manuals, diagrams, and schematics.
Willingness to travel and flexibility to adapt to a hybrid work model.
Technical certifications or qualifications in engineering or a related field are advantageous.
Technicus/service monteur in Worcester employer: Severn Machines Ltd
Severn Machines Ltd is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. With a focus on professional growth, we offer extensive training opportunities and the chance to work with cutting-edge technology in a hybrid role based in Worcester. Our commitment to employee satisfaction is reflected in our well-organised systems and the emphasis we place on teamwork, ensuring that every technician feels valued and empowered to deliver outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Technicus/service monteur in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring along examples of your work or even a portfolio if you have one. We want to see how you tackle those CNC-controlled machines and laser systems!
✨Tip Number 3
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your troubleshooting techniques and be prepared to discuss how you’ve solved issues in the past. We love seeing candidates who can think on their feet!
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Technicus/service monteur in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CNC-controlled and laser-based machinery. We want to see how your skills match up with what we do at Severn Machines Ltd, so don’t be shy about showcasing your technical certifications and relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background in mechanical and electrical troubleshooting makes you a perfect fit for our team. Let us know how you can contribute to our mission of delivering exceptional service.
Show Off Your Customer Service Skills:Since this role involves training clients and ensuring their satisfaction, make sure to highlight any previous customer service experience. We love candidates who can communicate effectively and build strong relationships with clients, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Severn Machines Ltd
✨Know Your Machines
Make sure you brush up on your knowledge of CNC-controlled punching machines and laser cutting systems. Familiarise yourself with their operation, maintenance, and common troubleshooting issues. This will not only show your technical expertise but also your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves training clients and ensuring their satisfaction, be prepared to discuss your previous experiences in customer service. Share specific examples where you successfully resolved issues or trained someone on machinery operation, highlighting your communication skills.
✨Prepare for Technical Questions
Expect to face questions that test your mechanical and electrical troubleshooting abilities. Review relevant technical manuals and schematics beforehand so you can confidently answer questions and demonstrate your problem-solving skills during the interview.
✨Emphasise Flexibility and Travel Readiness
As this position requires travel and a hybrid work model, express your willingness to adapt. Share any past experiences where you successfully managed remote work or travelled for job purposes, showcasing your ability to thrive in dynamic environments.
