At a Glance
- Tasks: Manage high-value enterprise accounts and drive retention and growth strategies.
- Company: Join SevenRooms, a leader in customer success within the hospitality industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and strategic growth.
- Why this job: Be a trusted advisor and make a real impact on enterprise client success.
- Qualifications: Experience in customer success and strong analytical skills.
The predicted salary is between 51750 - 63250 £ per year.
SevenRooms is seeking a Strategic Customer Success Manager to oversee a portfolio of high‑value enterprise accounts within DoorDash’s In‑Store team for the EMEA region. You will own retention, expansion, and long‑term outcomes as core metrics, acting as a trusted advisor to senior stakeholders and driving measurable value from the platform.
You will lead account strategy, identify growth opportunities, and collaborate with Sales on expansions, using data to demonstrate ROI and influence.
Strategic Enterprise CS Manager: Grow NRR & Retention employer: SevenRooms
At SevenRooms, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based Technical Support Representatives enjoy comprehensive training, opportunities for professional growth, and the chance to make a real impact in the hospitality industry. With a commitment to employee well-being and a supportive team environment, we ensure that our staff are equipped to deliver outstanding customer service while thriving in their careers.
