At a Glance
- Tasks: Manage technical aspects of sales, deliver demos, and provide expert solutions to clients.
- Company: Join a dynamic team at DoorDash, reshaping the hospitality industry with innovative tech.
- Benefits: Enjoy competitive pay, comprehensive benefits, and opportunities for personal growth.
- Other info: Be part of a diverse team committed to innovation and inclusivity.
- Why this job: Make a real impact by helping businesses thrive with cutting-edge technology.
- Qualifications: 5+ years in sales engineering or similar fields, with strong communication and technical skills.
The predicted salary is between 60000 - 80000 € per year.
The Team & Role
As the Sales Engineer, you will manage all technical aspects of the SevenRooms sales cycle, including delivering product demonstrations, recommending solutions and providing industry & product expertise to help our prospects and clients succeed on the SevenRooms platform. You must be both sales-focused and technically capable. You will have the insight to make the connection between a customer's specific business problems and SevenRooms' solution, the customer-facing skills to communicate that connection, and the ability to partner with multiple technical and executive audiences. You will also have the technical skills to build demos, complete proof-of-concepts, Statements of Work, and map RFI/RFP requirements to our solutions. The role will also require working with existing customers to scope & execute complex client-side API integrations. This position will report into our Sales Engineering Leader.
The SevenRooms Revenue team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. We are a diverse, global team working to help our customer-facing teams meet their business goals through data solutions and deep product knowledge. We are a curious and solutions-driven group who work across the organization to move projects forward.
What You'll Do
- Facilitate a collaborative environment by partnering with Sales, Customer Success, Marketing and Product teams to support and close deals and support onboarding our clients to go live.
- Assist internal and client teams in both sales (60%) and post-live (40%) activities or needs.
- Manage post contract handoff to the implementation teams to ensure they are set up for success and have a smooth implementation.
- Engage with strategic customers who are looking for guidance on their digital technology stack.
- Understand their goals and their setup, and build project implementation plans to ensure success with SevenRooms.
- Provide how-to's and document walk-throughs of API and technical information to prospects and current customers, along with the ability to translate the needs of the customer back to Engineering and other team members.
- Leverage SevenRooms API to test use-cases, diagnose bugs, etc.
- Lead discovery sessions to identify goals and workflows, and guide discussions about how SevenRooms products can help them achieve their goals.
- Create and own SOWs while collaborating with Sales, Product, Implementation, and Customer Success to define work, cost, and timelines.
- Partner with Product Managers on any required or requested enhancements.
- Build relationships with partners internally and externally.
- Work with Partnerships to identify and manage relationships with 3rd parties (POS, Payments, Online Ordering, and more).
- Lead RFI/RFPs documentation that highlight the SevenRooms product to prospective clients and partners.
Who You Are
- 5+ years of experience with Product Management, Sales Engineering, Solutions Consulting, Technical Project Management, or similar fields.
- Experience breaking down and explaining complex information and technical concepts in a simple way.
- Ability to debate respectfully, encourage collaboration, and lead agreement.
- Passion to work with Enterprise level brands domestically and internationally.
- A balance of sales passion and technical skills to foster excitement in the project planning process.
- Experience supporting the Sales or Implementation cycles of SaaS solutions to GTM Operations, Engineering and Marketing functions.
- Experience analyzing large sets of data to create recommendations and provide guidance.
- Experience creating solutions architecture diagrams/visualizations.
- Experience answering security/privacy questionnaires.
- Previous experience and knowledge on API Building, scaling, and continued successful implementation of new products and features.
- Outstanding ability to thoughtfully explain problems and resolutions.
- Passion for creating an excellent customer experience and an interest in advocating for clients.
Sales Engineer - Strategic Sales employer: SevenRooms
At SevenRooms, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our team members enjoy comprehensive benefits, ample opportunities for professional growth, and the chance to make a meaningful impact in the hospitality industry. Located in a vibrant environment, we encourage innovation and empower our employees to take ownership of their careers while working alongside diverse talents from around the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer - Strategic Sales
✨Tip Number 1
Get to know the company inside out! Research SevenRooms and understand their products, values, and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your demo skills! As a Sales Engineer, you'll need to showcase technical solutions effectively. Set up mock demos with friends or colleagues to refine your presentation style and get comfortable explaining complex concepts simply.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and potentially lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds, reinforcing your enthusiasm for the role at SevenRooms.
We think you need these skills to ace Sales Engineer - Strategic Sales
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Engineer role. Highlight your technical skills and sales experience, and show how they connect with SevenRooms' mission. We want to see how you can help our clients succeed!
Showcase Your Technical Skills:Don’t shy away from detailing your technical expertise! Whether it’s API integrations or creating solutions architecture diagrams, let us know how you’ve tackled complex problems in the past. This is your chance to shine!
Be Personable:Remember, we’re looking for someone who can communicate effectively with both technical and non-technical audiences. Use your application to demonstrate your ability to break down complex concepts into simple terms. We love a good storyteller!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SevenRooms
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of SevenRooms' platform and its features. Familiarise yourself with how it addresses common challenges in the hospitality industry. This will help you confidently discuss how you can leverage the product to solve customer problems.
✨Prepare for Technical Questions
Given the technical nature of the Sales Engineer role, be ready to answer questions about API integrations and technical project management. Brush up on your knowledge of SaaS solutions and be prepared to explain complex concepts in simple terms, as this will showcase your ability to communicate effectively with clients.
✨Showcase Your Sales Skills
Highlight your experience in sales cycles and how you've successfully closed deals in the past. Be prepared to discuss specific examples where you’ve partnered with sales teams to drive results. This will demonstrate your sales-focused mindset, which is crucial for the role.
✨Engage in Role-Play Scenarios
During the interview, don’t hesitate to engage in role-play scenarios where you can demonstrate your ability to lead discovery sessions or provide product demonstrations. This will not only show your technical skills but also your customer-facing abilities, which are key for success in this position.
