In-Store Customer Support Team Lead (UK)

In-Store Customer Support Team Lead (UK)

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
SevenRooms

At a Glance

  • Tasks: Lead a dynamic support team to deliver exceptional service to hospitality operators.
  • Company: Join SevenRooms, a leader in customer support for the hospitality industry.
  • Benefits: Competitive salary, career growth, and a vibrant work culture.
  • Other info: Exciting opportunity to thrive in a collaborative and fast-paced environment.
  • Why this job: Make a real difference in the hospitality sector while developing your leadership skills.
  • Qualifications: 3+ years in Technical Customer Support and strong coaching abilities.

The predicted salary is between 35000 - 45000 Β£ per year.

SevenRooms is seeking a Team Lead for Customer Support based in London. This role involves leading our support team to provide top-notch assistance to hospitality operators, ensuring they receive fast and effective service.

The ideal candidate has over three years of experience in Technical Customer Support and excels in coaching, fostering a collaborative environment. Strong communication skills and a focus on customer satisfaction are essential for success in this position.

In-Store Customer Support Team Lead (UK) employer: SevenRooms

At SevenRooms, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based Technical Support Representatives enjoy comprehensive training, opportunities for professional growth, and the chance to make a real impact in the hospitality industry. With a commitment to employee well-being and a supportive team environment, we ensure that our staff are equipped to deliver outstanding customer service while thriving in their careers.

SevenRooms

Contact Details:

SevenRooms Recruitment Team

We think you need these skills to ace In-Store Customer Support Team Lead (UK)

Communication Skills
Problem-Solving Skills
Customer Service
Team Leadership
Attention to Detail
Operational Management
Adaptability