SevenRooms is seeking a Strategic Customer Success Manager to own a portfolio of high-value enterprise accounts, driving retention, expansion, and NRR. You will act as a trusted advisor to senior stakeholders, shaping account strategy and ensuring measurable value realization from the platform.
This commercially focused role requires ownership of NRR and long-term account growth, with ~25% travel and a fast-paced, high-growth environment.
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Enterprise CS Lead: Grow Retention & NRR employer: SevenRooms
SevenRooms is an exceptional employer that champions a vibrant and collaborative work culture, where passionate individuals come together to revolutionise the hospitality industry. With a strong focus on employee growth, we offer comprehensive training and development opportunities, empowering our team members to thrive in their roles while making a meaningful impact on the businesses we serve. Located in the heart of NYC, our dynamic environment fosters innovation and creativity, making it an ideal place for those looking to advance their careers in a supportive and engaging atmosphere.
