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- Tasks: Lead soft facilities management services, ensuring a safe and customer-focused campus environment.
- Company: Join Sevenoaks School, a vibrant community dedicated to student potential and service excellence.
- Benefits: Enjoy a collaborative work culture, opportunities for professional growth, and a diverse team.
- Why this job: Make a real impact in a dynamic role that values service excellence and inclusivity.
- Qualifications: Proven leadership in soft FM services and strong stakeholder engagement skills required.
- Other info: Applications close on 11/06/2025; background checks are mandatory.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced and effective leader in soft facilities management with a passion for service excellence and positive impact, motivated by working in a dynamic, high quality, collaborative and inclusive environment? We are seeking a Head of Campus Services to lead the delivery of outstanding soft facilities management services across a large, vibrant campus. Reporting to the Bursar and playing a key role in operational leadership, you’ll ensure a safe, clean, secure and customer-focused environment that supports both educational and commercial activities.
The ideal candidate will be a strong collaborator with a strong ‘can do’ attitude. You will be able to demonstrate proven leadership of in-house and contract soft FM services, strong stakeholder engagement and service delivery success. You will lead a broad portfolio including security, cleaning, catering, logistics, health and safety, and events. Leading a multi-functional in-house team and managing key contractors, you will instil a culture of outstanding customer service and continuous improvement across all services.
This is a high-impact role for an experienced FM leader who thrives in complex, purpose-driven environments and takes pride in delivering service excellence that truly makes a difference. We welcome applications from all backgrounds and are committed to building a diverse and inclusive team.
Please see Job Description for full details about the role.
To be considered, you will need to complete the full application form and also attach an updated CV. The closing date for applications is 11/06/2025 at 23:59. The School retains the right to interview suitable applicants and appoint before the deadline.
At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.
Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check.
Head of Campus Services - Soft FM (Full-time, all year round) employer: SEVENOAKS SCHOOL
Contact Detail:
SEVENOAKS SCHOOL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Campus Services - Soft FM (Full-time, all year round)
✨Tip Number 1
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others who may have insights into the role and the organisation.
✨Tip Number 2
Research Sevenoaks School's values and mission. Understanding their commitment to service excellence and inclusivity will help you align your approach and demonstrate how you can contribute to their goals.
✨Tip Number 3
Prepare to discuss specific examples of your leadership experience in soft FM services. Be ready to highlight how you've successfully managed teams and improved service delivery in previous roles.
✨Tip Number 4
Familiarise yourself with current trends in soft facilities management, especially in educational settings. Being knowledgeable about innovations and best practices will show your commitment to continuous improvement.
We think you need these skills to ace Head of Campus Services - Soft FM (Full-time, all year round)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in soft facilities management and how it aligns with the role of Head of Campus Services.
Tailor Your CV: Customise your CV to reflect your leadership experience in soft FM services. Emphasise your achievements in stakeholder engagement, service delivery, and team management to demonstrate your suitability for this high-impact role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service excellence and your collaborative approach. Use specific examples from your past roles to illustrate how you have successfully led teams and improved service delivery.
Follow Application Instructions: Ensure you complete the full application form as specified in the job posting. Attach your updated CV and double-check that all information is accurate before submitting your application through the designated website.
How to prepare for a job interview at SEVENOAKS SCHOOL
✨Showcase Your Leadership Experience
As a candidate for the Head of Campus Services, it's crucial to highlight your previous leadership roles in soft facilities management. Be prepared to discuss specific examples where you successfully led teams, managed contractors, and improved service delivery.
✨Demonstrate Stakeholder Engagement Skills
This role requires strong collaboration with various stakeholders. During the interview, share instances where you've effectively engaged with different groups, resolved conflicts, or built partnerships that enhanced service quality.
✨Emphasise Customer Service Excellence
Since the position focuses on creating a customer-focused environment, be ready to talk about how you've instilled a culture of outstanding customer service in your previous roles. Provide examples of initiatives you implemented that led to positive feedback from users.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in complex situations. Think about challenges you've faced in facilities management and how you approached them, ensuring you convey your 'can do' attitude and commitment to continuous improvement.
