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- Tasks: Support the Planning department by managing applications and liaising with customers.
- Company: Join a dynamic local government team with a commitment to development.
- Benefits: Enjoy 25 days annual leave, hybrid working, and employee discounts.
- Why this job: Make a real impact on people's lives while developing your skills.
- Qualifications: Customer-facing experience and attention to detail are key.
- Other info: Platinum Investors in People accredited with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Our Validation team provides support to the wider Planning department by registering and assessing applications. You’ll ensure that the processing of all applications for Planning runs smoothly, and you’ll be responsible for liaising with customers about their applications, providing advice and guidance, so experience in a customer-facing role is ideal. You’ll bring your excellent attention to detail and an organised approach to ensure that applications are accurate and follow the correct procedures. Knowledge of Planning services is desirable; however, full training will be given.
This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, with your working time split between the office (2 days) and home working (3 days).
What’s in it for you? You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding. We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
- Enhanced annual leave of 25 days (excluding bank holidays)
- Additional leave after 5 years of service
- Opportunities to join in with social activities
- Free parking
- Employee benefits including discounts on shopping, travel, days out and more
- Tusker car salary sacrifice scheme and discounts with your MOT
- Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service
Previous applicants need not apply. Do you want to know more about the role? For further details on the role, please contact Maria Matthews, Validation Assistant Team Leader, on 01732 227234. Do you want to ensure you have the best chance of being shortlisted? Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.
Closing date: Sunday, 4th January 2026
Interviews: Wednesday 14th January 2026 and Friday 16th January 2026
Planning Validation Assistant in Sevenoaks employer: Sevenoaks District Council
Contact Detail:
Sevenoaks District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Validation Assistant in Sevenoaks
✨Tip Number 1
Get to know the company! Research the Council's values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves liaising with customers, think of examples from your past experiences where you've successfully handled queries or provided guidance. We want to see how you shine in a customer-facing role!
✨Tip Number 3
Be organised! Prepare a list of questions to ask during your interview. This not only shows your interest but also helps you assess if the role is right for you. Plus, it gives you a chance to demonstrate your attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight how your skills align with the job description, especially your attention to detail and organisational abilities.
We think you need these skills to ace Planning Validation Assistant in Sevenoaks
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. We want to see how your skills and experiences match what they're looking for, so make sure you highlight those in your application.
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Make it personal and relevant by addressing the essential requirements mentioned in the job description. We love seeing how you fit into the role!
Show Off Your Customer Service Skills: Since this role involves liaising with customers, don’t forget to showcase any experience you have in customer-facing roles. We want to know how you can provide advice and guidance effectively!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sevenoaks District Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planning Validation Assistant role. Familiarise yourself with the key responsibilities, especially around processing applications and customer liaison. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples from your past experiences where you've successfully dealt with customers. Highlight your ability to provide advice and guidance, as well as how you handle challenging situations. This will demonstrate your suitability for a customer-facing role.
✨Attention to Detail is Key
Given the importance of accuracy in processing applications, prepare to discuss how you ensure attention to detail in your work. You might want to mention specific methods or tools you use to stay organised and minimise errors. This will reassure the interviewers that you can maintain high standards in your work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.