At a Glance
- Tasks: Join our Council Tax team to manage records and assist customers with inquiries.
- Company: Sevenoaks District Council, dedicated to serving our community.
- Benefits: Hybrid working model, competitive pay, and opportunities for personal growth.
- Other info: Dynamic work environment with a supportive team and career advancement potential.
- Why this job: Make a difference in your community while developing valuable customer service skills.
- Qualifications: Customer service experience and a calm approach under pressure.
The predicted salary is between 28800 - 48000 £ per year.
Be part of our successful Council Tax team to compile and maintain records of our 100,000 properties across the Sevenoaks and Dartford districts. Our team are responsible for dealing with all aspects of Council Tax, from administration and billing to recovery and enforcement.
You’ll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers. If you have a customer service or retail background, a passion for delivering excellent customer service, and the ability to stay calm under pressure, then we would love to hear from you!
This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our role, where your working time will be divided between the office (2-3 days) and home working (2-3 days).
Interested in the role and want to know more? For further details on the role, please contact one of our Revenues Team Leaders on 01732 227000.
Need advice on how to ensure you have the best chance of being shortlisted? Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative Government Administration
Revenues Officer in Sevenoaks employer: Sevenoaks District Council
Sevenoaks District Council is an excellent employer, offering a supportive work culture that values customer service and teamwork. With a hybrid working model, employees enjoy the flexibility of balancing office and home working, while also benefiting from opportunities for professional growth within local government. Join us in making a meaningful impact in our community as part of a dedicated team responsible for managing Council Tax across the Sevenoaks and Dartford districts.
Contact Details:
Sevenoaks District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenues Officer in Sevenoaks
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Sevenoaks District Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Sevenoaks District Council and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Revenues Officer in Sevenoaks
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Sevenoaks District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Sevenoaks District Council
✨Get to Know Public Sector Values
Before your interview with Sevenoaks District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Sevenoaks District Council.
