At a Glance
- Tasks: Lead daily operations and ensure top-notch service at the depot.
- Company: Join a dynamic team focused on maximizing sales and customer satisfaction.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work environment.
- Why this job: Be part of a thriving company where your leadership can make a real impact.
- Qualifications: Looking for motivated individuals with strong management skills and a passion for customer service.
- Other info: Ideal for those seeking a hands-on role in a fast-paced setting.
Our client is a leading manufacturer and supplier of doors and windows across the UK. Main Purpose of Role: To maximise the sales and profit of the depot to agreed targets, whilst providing service excellence to the customer base. Benefits: * Company pension * Employee discount * On-site parking Supplemental pay types: * Bonus scheme – OTE £37k per annum minimum Work Location: * One location Depot Manager – York Responsibilities: To have the overall responsibility for the day to day operational running of their depot in accordance with the Company handbook and all required duties: * Ensure that the depot is opened on time and is always staffed during the agreed hours of business. * All orders and quotes are to be processed accurately and in a timely manner. * All goods received are to be checked, signed for and the relevant paperwork filed as per operational procedures. Any shortages/issues are to be reported immediately. * Each Depot Manager has the prime responsibility for providing excellent customer services and maintaining a good working relationship with all of their customers and colleagues which can also be supported by the Area Sales Manager. * All customer complaints and queries are to be dealt with in a timely manner and reported to the relevant departments as per the operational procedures. * To exceed their individual sales and profit targets with the assistance of the Area Sales Managers. * Debtors Control – ensuring all existing customers keep within their agreed payment terms. Payment terms are clearly explained to all new customers and each depot Counter Sales account is managed according to the company’s credit control policy. * Weekly Debtors meetings are to be carried out with the Accounts Department/Operational Manager. * All weekly and monthly reporting is completed and filled in correctly and submitted on time. * Depot Managers must continually review the profitability of their depot and ensure all expenditure is in keeping within the Depot Budget. Any additional expenditure is agreed and signed off. * You must ensure that all goods delivered or collected from each depot are to be dealt with as per company procedures, despatch notes must be signed for by each customer and all deliveries are carried out in a cost-effective manner. * Each Depot Manager is to support their Operational Manager in ensuring that all of their drivers/assistants fulfil their roles and responsibilities. * Maintaining a good housekeeping standard keeping both office and storage spaces clean and organised. * Ensure that all company vehicles associated with their individual branches are regularly maintained and kept in a clean condition. Each Depot Manager has the responsibility to Support their Area Sales Managers where necessary in advertising, canvassing and mail shots to attract new customers to their individual branch as per their Sales and Marketing plan. Skills & Knowledge: * Attention to detail and accuracy * Safe and responsible driver with own licence * Good basic written skills * Ability to learn and develop * Organised approach * Customer focused * Basic financial and numeracy skills for checking orders etc * Manual Handling * Basic product knowledge of core product range e.g bi-fold door v patio * Basic IT skills e.g email, excel, data entry. Licence/Certification: * Driving Licence (preferred) If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation. Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware
Depot Manager employer: SFR Recruitment Solutions
Contact Detail:
SFR Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Manager
✨Tip Number 1
Familiarize yourself with the specific sales and profit targets of our depot. Understanding these metrics will help you demonstrate your ability to meet and exceed them during the interview.
✨Tip Number 2
Showcase your experience in managing a team effectively. Be prepared to discuss how you've motivated staff and improved service excellence in previous roles.
✨Tip Number 3
Research our company culture and values. Aligning your personal values with ours can make a strong impression and show that you're a great fit for the team.
✨Tip Number 4
Prepare examples of how you've handled operational challenges in the past. Being able to discuss specific situations where you successfully resolved issues will highlight your problem-solving skills.
We think you need these skills to ace Depot Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Depot Manager. Highlight your experience in maximizing sales and providing excellent customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant experience that aligns with the job description. Emphasize your operational management skills and any achievements related to sales targets.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your background makes you a perfect fit. Mention specific examples of how you've successfully managed operations in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at SFR Recruitment Solutions
✨Know Your Depot Operations
Familiarize yourself with the daily operations of a depot. Understand the key responsibilities, such as staffing, opening times, and customer service excellence. This knowledge will help you demonstrate your capability to manage these aspects effectively.
✨Highlight Sales and Profit Maximization Experience
Be prepared to discuss your previous experiences in maximizing sales and profits. Share specific examples where you successfully met or exceeded targets, as this aligns directly with the main purpose of the role.
✨Emphasize Customer Service Skills
Since providing service excellence is crucial, think of instances where you went above and beyond for customers. Highlight your ability to handle customer inquiries and resolve issues efficiently.
✨Demonstrate Leadership Qualities
As a Depot Manager, you'll need to lead a team. Prepare to talk about your leadership style and how you've motivated teams in the past. Discuss any relevant experience in training or developing staff to ensure operational success.