At a Glance
- Tasks: Lead a dynamic team to enhance customer engagement and deliver top-notch service.
- Company: Join a market-leading bakery known for innovative, high-quality products.
- Benefits: Earn £32,500 plus commission, with training and development opportunities.
- Other info: Work in a supportive environment with excellent career growth potential.
- Why this job: Make a real impact by building strong relationships and creating a positive team culture.
- Qualifications: Great communication skills and experience in leading teams are essential.
The predicted salary is between 30250 - 30250 £ per year.
Southall office based 5 days in 6 £32,500 + Commission
Our client is a market-leading bakery business, renowned for their high-quality bakery products that are available to grab on-the-go. They offer over 500+ premium frozen baked good products and pride themselves on innovation and high-quality products.
The role involves:
- Building strong relationships with both customers and colleagues, creating a positive and supportive team culture.
- Coaching, mentoring, and developing team members to help them achieve their full potential.
- Being a customer-focused leader who thrives on resolving issues, improving experiences, and delivering excellent service.
- Communicating effectively and working collaboratively across departments to ensure smooth operations and high customer satisfaction.
- Creating an engaging, high-performing environment where people feel valued, recognised, and empowered.
- Working 40 hours per week, with the customer office open Sun-Fri, and being expected to work 1 in every 4 Sundays.
Ideal candidate:
- A great communicator and people leader managing a team of 16.
- Ambitious and sees the value in the commission scheme.
- Possesses great organisation skills and is an all-round hard worker.
- Resilient and comfortable making cold calls.
Benefits & details:
- £32,500 basic salary + commission earning opportunity.
- 5 days a week in their offices in Southall 8-5pm (Sunday hours 10am-4pm).
- Training and development invested in you by the business.
Please send your CV using the form on this page, quoting reference 14/17689/7. Confidentiality assured.
Whilst we would like to respond to all our online applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days, unfortunately, the relevant consultant has decided not to progress with your application.
For alternative opportunities, please search our vacancies on our website.
Customer Engagement Supervisor in Southall employer: Seven
As a market-leading bakery business based in Southall, we pride ourselves on fostering a vibrant and supportive work culture that values innovation and teamwork. Our commitment to employee development ensures that you will receive comprehensive training and growth opportunities, while our competitive salary and commission structure reward your hard work and dedication. Join us to be part of a dynamic team where your contributions are recognised and valued, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement Supervisor in Southall
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills! As a Customer Engagement Supervisor, you'll need to be a great communicator. Role-play with a friend or family member to nail down how you’d handle customer interactions and team dynamics.
✨Tip Number 3
Show off your leadership style! Think about examples from your past where you've successfully coached or mentored others. Be ready to share these stories during your interview to demonstrate your ability to build a positive team culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Engagement Supervisor in Southall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Engagement Supervisor role. Highlight your leadership abilities, customer focus, and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and your commitment to team development. Let us know why you’re the perfect fit for our vibrant team.
Showcase Your Communication Skills:As a Customer Engagement Supervisor, strong communication is key. In your application, demonstrate how you've effectively communicated in past roles, whether through examples of resolving issues or collaborating with teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can check out more about our company culture while you're there!
How to prepare for a job interview at Seven
✨Know Your Product
Before the interview, make sure you’re familiar with the bakery products offered by the company. Understanding their range and what makes them unique will help you demonstrate your passion for the brand and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Customer Engagement Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on coaching and mentoring. Highlight specific instances where you’ve improved team performance or resolved conflicts.
✨Emphasise Communication
Strong communication is key for this role. Be ready to discuss how you’ve effectively communicated with both customers and colleagues in previous positions. Use examples that showcase your ability to collaborate across departments and enhance customer satisfaction.
✨Prepare for Cold Calling Scenarios
Since the role involves making cold calls, think about your approach to this task. Prepare to discuss your strategies for overcoming objections and how you maintain resilience in challenging situations. This will show that you’re ready to tackle the demands of the job head-on.
