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For Companies At a Glance
- Tasks: Engage with customers through calls, manage orders, and share exciting promotions.
- Company: A leading bakery in Southall with a focus on customer relationships.
- Benefits: Basic salary of £27,000 plus commission based on performance.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: 40-hour work week with some Sundays; great for ambitious individuals.
The predicted salary is between 27000 - 37800 £ per year.
A leading bakery business in Southall seeks a Client Engagement Representative to build customer relationships and support queries.
Responsibilities include:
- Managing inbound calls
- Logging order details
- Informing customers about promotions
Ideal candidates are great communicators, ambitious, resilient, and organized.
The role offers a basic salary of £27,000 with commission opportunities based on KPIs. Working hours are 40 hours a week, including some Sundays.
Customer Engagement Rep - Inbound/Outbound Calls + Commission in Southall employer: Seven
Contact Detail:
Seven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Rep - Inbound/Outbound Calls + Commission in Southall
✨Tip Number 1
Get to know the company! Research the bakery's values and recent promotions. This way, when you chat with them, you can show off your knowledge and enthusiasm for their brand.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing with a friend or family member. It’ll help you feel more confident when handling those inbound and outbound calls.
✨Tip Number 3
Be ready to showcase your resilience! Think of examples from your past where you’ve handled tough situations or turned a negative experience into a positive one. This will impress them and show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Engagement Rep - Inbound/Outbound Calls + Commission in Southall
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about building customer relationships, make sure your application highlights your communication skills. Use clear and engaging language to show us you can connect with customers effectively.
Be Ambitious and Resilient: We love candidates who are ambitious and resilient! Share examples in your application that demonstrate how you've tackled challenges or gone above and beyond in previous roles. This will show us you're ready for the dynamic environment of a bakery business.
Get Organised: As a Client Engagement Representative, being organised is key. In your application, mention any tools or methods you use to stay on top of tasks and manage your time effectively. This will help us see how you can handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Seven
✨Know the Bakery Inside Out
Before your interview, do some research on the bakery's history, values, and products. Being able to discuss their offerings and any recent promotions will show your genuine interest in the role and help you connect with the interviewer.
✨Show Off Your Communication Skills
As a Customer Engagement Rep, communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, simulating both inbound and outbound calls to showcase your ability to handle customer queries effectively.
✨Highlight Your Resilience and Ambition
Prepare examples from your past experiences that demonstrate your resilience in challenging situations and your ambition to exceed targets. This could be a time when you turned a negative customer experience into a positive one or exceeded sales goals in a previous role.
✨Be Ready for KPI Discussions
Since the role includes commission based on KPIs, be prepared to discuss how you’ve met or exceeded KPIs in previous jobs. Think of specific metrics you’ve achieved and how you plan to contribute to the bakery’s success through your performance.