At a Glance
- Tasks: Engage with customers through calls, manage orders, and share exciting promotions.
- Company: A leading bakery in Southall with a focus on customer relationships.
- Benefits: Basic salary of £27,000 plus commission based on performance.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Strong communication skills, ambition, resilience, and organisation.
- Other info: 40-hour work week, including some Sundays, with growth potential.
The predicted salary is between 16200 - 19800 £ per year.
A leading bakery business in Southall seeks a Client Engagement Representative to build customer relationships and support queries.
Responsibilities include:
- Managing inbound calls
- Logging order details
- Informing customers about promotions
Ideal candidates are great communicators, ambitious, resilient, and organized.
The role offers a basic salary of £27,000 with commission opportunities based on KPIs. Working hours are 40 hours a week, including some Sundays.
Customer Engagement Rep - Inbound/Outbound Calls + Commission in London employer: Seven
Contact Detail:
Seven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Rep - Inbound/Outbound Calls + Commission in London
✨Tip Number 1
Make sure you know the company inside out! Research their products, values, and recent news. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, try role-playing common scenarios with a friend. This will help you feel more confident when handling calls and queries.
✨Tip Number 3
Be ready to showcase your resilience! Think of examples from your past where you've overcome challenges or dealt with difficult customers. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're proactive and keen on joining our awesome team!
We think you need these skills to ace Customer Engagement Rep - Inbound/Outbound Calls + Commission in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about building customer relationships, make sure your application highlights your communication skills. Use clear and engaging language to show us you can connect with customers effectively.
Be Ambitious and Resilient: We love candidates who are ambitious and can bounce back from challenges. Share examples in your application that demonstrate your drive and how you've overcome obstacles in previous roles.
Get Organised: As a Client Engagement Representative, being organised is key. In your application, mention any tools or methods you use to stay on top of tasks and manage your time efficiently. This will show us you're ready for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Seven
✨Know the Bakery Inside Out
Before your interview, do some research on the bakery's history, values, and products. Understanding their offerings will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Engagement Rep, communication is key. Prepare examples of how you've effectively handled customer queries or built relationships in the past. Practising these scenarios can help you articulate your experience confidently.
✨Demonstrate Your Resilience
The role requires someone who can handle challenges. Think of a time when you faced a difficult situation at work and how you overcame it. Sharing this during the interview will highlight your resilience and problem-solving skills.
✨Be Ready to Discuss KPIs
Since the position offers commission based on KPIs, be prepared to discuss how you’ve met or exceeded targets in previous roles. This shows that you’re results-driven and understand the importance of performance metrics.