At a Glance
- Tasks: Lead a team to enhance customer engagement and deliver exceptional service.
- Company: Join a market-leading bakery known for innovation and quality.
- Benefits: Earn £32,500 plus commission with training and development opportunities.
- Other info: Office-based role with a supportive environment and career growth potential.
- Why this job: Be a key player in creating a positive team culture and customer experience.
- Qualifications: Strong communication skills and leadership experience required.
The predicted salary is between 32500 - 32500 £ per year.
Our client is a market-leading bakery business, renowned for their high-quality bakery products that are available to grab on-the-go. They offer over 500+ premium frozen baked good products and pride themselves on innovation and high-quality products.
The role involves:
- Building strong relationships with both customers and colleagues, creating a positive and supportive team culture.
- Coaching, mentoring, and developing team members to help them achieve their full potential.
- Being a customer-focused leader who thrives on resolving issues, improving experiences, and delivering excellent service.
- Communicating effectively and working collaboratively across departments to ensure smooth operations and high customer satisfaction.
- Creating an engaging, high-performing environment where people feel valued, recognised, and empowered.
This is an office-based position of 40 hours per week. The customer office is open Sunday to Friday, and you would be expected to work 1 in every 4 Sundays.
Ideal candidate:
- Great communicator and people leader managing a team of 16.
- Ambitious and sees the value in the commission scheme.
- Excellent organisation skills and a hard worker.
- Resilient and comfortable making cold calls.
Benefits & details:
- £32,500 basic salary + commission earning opportunity.
- 5 days a week in their offices in Southall from 8 am to 5 pm (Sunday hours 8:30 am to 4:30 pm).
- Training and development invested in you by the business.
Please send your CV using the form on this page, quoting reference 14/17689/7. Confidentiality assured.
Whilst we would like to respond to all our online applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days, unfortunately, the relevant consultant has decided not to progress with your application.
For alternative opportunities, please search our vacancies on our website.
Customer Engagement Supervisor in Southall employer: Seven Search and Selection Ltd
As a market-leading bakery business based in Southall, we pride ourselves on fostering a vibrant and supportive work culture that values innovation and teamwork. Our commitment to employee development ensures that you will receive comprehensive training and growth opportunities, while our competitive salary and commission structure reward your hard work and dedication. Join us to be part of a dynamic team where your contributions are recognised and valued, making every day at work both meaningful and rewarding.
Contact Details:
Seven Search and Selection Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement Supervisor in Southall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Engagement Supervisor role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their products, especially since they pride themselves on innovation. Be ready to discuss how your experience aligns with their customer-focused approach and how you can contribute to their team culture.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to highlight your ability to build relationships and resolve issues. Share specific examples of how you've successfully led teams and improved customer experiences in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining a market-leading bakery business that values innovation and high-quality service.
We think you need these skills to ace Customer Engagement Supervisor in Southall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Engagement Supervisor role. Highlight your leadership abilities, customer focus, and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and creating a positive team culture. Let us know why you’re the perfect fit for our client’s bakery business.
Showcase Your Communication Skills:As a strong communicator, it’s essential to demonstrate this in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully resolved issues or improved customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets seen. Remember to quote the reference number 14/17689/7 when submitting your CV.
How to prepare for a job interview at Seven Search and Selection Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the bakery business. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Customer Engagement Supervisor, you'll be managing a team of 16. Be prepared to discuss your previous leadership experiences, how you've coached or mentored others, and any specific examples of how you've improved team performance. This will demonstrate your capability to thrive in a people-focused role.
✨Prepare for Customer Scenarios
Expect questions about handling customer issues and improving experiences. Think of specific situations where you've resolved conflicts or enhanced customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Communication Skills
Strong communication is key for this role. Be ready to discuss how you collaborate with different departments and ensure smooth operations. Highlight any experiences where your communication skills led to successful outcomes, especially in a fast-paced environment.
