At a Glance
- Tasks: Lead a team to enhance customer engagement and deliver top-notch service.
- Company: Join a market-leading bakery known for innovation and quality.
- Benefits: Competitive salary plus commission, with opportunities for growth.
- Other info: Dynamic role with a supportive culture and potential for career advancement.
- Why this job: Make a real impact by building strong relationships and improving customer experiences.
- Qualifications: Strong communication skills and experience in team leadership required.
The predicted salary is between 32500 - 32500 £ per year.
Our client is a market-leading bakery business, renowned for their high-quality bakery products that are available to grab on-the-go. They offer over 500+ premium frozen baked good products and pride themselves on innovation and high-quality products.
The role involves:
- Building strong relationships with both customers and colleagues, creating a positive and supportive team culture.
- Coaching, mentoring, and developing team members to help them achieve their full potential.
- Being a customer-focused leader who thrives on resolving issues, improving experiences, and delivering excellent service.
- Working collaboratively across departments to ensure smooth operations and high customer satisfaction.
- Creating an engaging, high-performing environment where people feel valued, recognised, and empowered.
This is an office-based position of 40 hours per week. The customer office is open Sun-Fri, and you would be expected to work 1 in every 4 Sundays.
Ideal candidate:
- A great communicator and people leader managing a team of 16.
- Ambitious and sees the value in the commission scheme.
- Great organisation skills and an all-round hard worker.
- Resilient and happy making cold calls.
Benefits:
Customer Engagement Supervisor employer: Seven Search and Selection Ltd
As a market-leading bakery business, our client offers an exceptional work environment that prioritises employee growth and development. With a strong focus on team culture, employees are encouraged to build meaningful relationships and thrive in a supportive atmosphere, all while enjoying competitive compensation and commission opportunities. Located in Southall, this role provides the chance to be part of an innovative company that values high-quality products and customer satisfaction.
Contact Details:
Seven Search and Selection Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement Supervisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer engagement. Think about how you would handle specific situations and be ready to share your experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Engagement Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer engagement shine through. We want to see how excited you are about building relationships and creating a positive team culture. Share specific examples that highlight your enthusiasm!
Tailor Your Application:Make sure to customise your application to reflect the job description. We’re looking for someone who thrives on resolving issues and improving experiences, so highlight any relevant experience that showcases these skills. It’ll make you stand out!
Be Clear and Concise:Keep your application clear and to the point. We appreciate strong communication skills, so make sure your writing is easy to read and free of jargon. Use bullet points if it helps to convey your message more effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Seven Search and Selection Ltd
✨Know Your Product
Before the interview, make sure you’re familiar with the bakery products offered by the company. Understanding their range and what makes them stand out will show your genuine interest and help you connect with the interviewer.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and mentoring experiences, as well as any specific instances where you improved team performance or customer satisfaction.
✨Demonstrate Customer Focus
Think of scenarios where you resolved customer issues or enhanced their experience. Be ready to discuss how you prioritise customer needs and how you can bring that focus to the role of Customer Engagement Supervisor.
✨Be Ready for Cold Calling
Since the role involves making cold calls, practice your pitch! Prepare to discuss your approach to cold calling and how you handle rejection. Showing confidence in this area will impress the interviewers.
