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- Tasks: Help vulnerable adults navigate social care services in Nottingham.
- Company: Join Seven Resourcing, a top-rated recruitment agency with over a decade of experience.
- Benefits: Enjoy hybrid working, competitive pay, and referral bonuses.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Experience in customer care or social care; NVQ3 or equivalent required.
- Other info: 37 hours per week with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Seven Resourcing are currently recruiting for a Health & Social Care Officer to start a new role in Nottingham.
As a Health and Social Care Officer working within Nottingham City Adult Social Care you will be taking referrals for adults across the city including some of the most vulnerable citizens. You will triage, evaluate, and navigate citizens through to the right services depending on their needs.
Responsibilities:
To coordinate telephone calls, enquiries and referrals from citizens, vulnerable adults, families, and carers and to manage these in an effective, timely and customer focused way.
To manage specialist or escalated calls from Health and Social Care Support Co-ordinators, Health and Social Care Support Advisors or other colleagues.
To make judgements regarding referrals and requests in relation to complex situations, safeguarding concerns and risk management by triaging and coordinating them to make sure that clients are seen by the most appropriate team / service at the right time to meet their needs.
Applicant Requirements:
Experience: Demonstrable and extensive experience in an administrative/business/marketing/customer care or social care environment.
Qualifications: Foundation degree or NVQ3/equivalent
Compliance: Enhanced DBS, Right to Work in the UK
Hours: 37 hours per week, hybrid working
Working with Seven Resourcing:
Join Seven Resourcing and benefit from over a decade of expertise in connecting professionals with exciting career opportunities. With 3,000+ five-star reviews and rated excellent on Trustpilot, numerous awards, and strong relationships with top UK employers within public and private sectors, we offer you the best chance at securing your next role.
Known for our lightning-fast recruitment, we prioritise candidates who meet the specific role requirements.
Refer a friend, family member or colleague for £250
If you’re not the perfect match for this role, but you know someone who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.
For more exclusive Social Care jobs, please visit our website by searching ‘Seven Social Care’ on Google or call
Health and Social Care Officer employer: Seven Resourcing
Contact Detail:
Seven Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Social Care Officer
✨Tip Number 1
Familiarize yourself with the local health and social care services in Nottingham. Understanding the specific needs and resources available in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals already working in health and social care roles. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational interview questions by practicing how you would handle complex cases or safeguarding concerns. Think of examples from your past experience that showcase your problem-solving skills and ability to triage effectively.
✨Tip Number 4
Stay updated on current policies and best practices in health and social care. This knowledge will not only help you in interviews but also show your commitment to the field and your readiness to contribute positively to the team.
We think you need these skills to ace Health and Social Care Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Health and Social Care Officer position. Understand the responsibilities and requirements, especially the importance of triaging and managing referrals effectively.
Highlight Relevant Experience: In your application, emphasize your experience in administrative, customer care, or social care environments. Provide specific examples that demonstrate your ability to handle complex situations and manage referrals.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the posting, such as 'vulnerable adults', 'safeguarding concerns', and 'risk management' to show that you are a perfect fit for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Health and Social Care Officer position. Discuss your passion for helping vulnerable citizens and how your skills can contribute to the team at Seven Resourcing.
How to prepare for a job interview at Seven Resourcing
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Health and Social Care Officer. Familiarize yourself with the types of referrals and services you will be dealing with, as well as the specific needs of vulnerable adults.
✨Showcase Your Experience
Be prepared to discuss your previous experience in administrative or social care environments. Highlight specific examples where you successfully managed complex situations or provided excellent customer care.
✨Demonstrate Empathy and Communication Skills
Since this role involves working with vulnerable citizens, it's crucial to demonstrate your empathy and strong communication skills. Prepare to share examples of how you've effectively communicated with clients or colleagues in sensitive situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your judgment and decision-making skills in complex situations. Practice how you would triage and manage referrals, especially those involving safeguarding concerns.
