Platform Relationship & Service Specialist

Platform Relationship & Service Specialist

Full-Time 35000 - 45000 € / year (est.) No home office possible
Seven Investment Management LLP

At a Glance

  • Tasks: Provide top-notch support to clients and build strong relationships with financial advisers.
  • Company: Join a leading investment management firm known for its client-focused approach.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic team environment with potential for career advancement.
  • Why this job: Make a real difference by helping clients navigate the 7IM platform effectively.
  • Qualifications: Experience in financial services and excellent communication skills are essential.

The predicted salary is between 35000 - 45000 € per year.

Seven Investment Management LLP is seeking a team member to provide exceptional front-line telephone support to clients using the 7IM platform. The successful candidate will build strong relationships with financial advisers, ensuring queries are resolved efficiently.

This role requires knowledge of the UK platform market and a relevant background in financial services. Candidates should demonstrate excellent communication skills, attention to detail, and the ability to manage client expectations effectively.

In addition, a flexible working attitude is essential as the role may require additional hours.

Platform Relationship & Service Specialist employer: Seven Investment Management LLP

Seven Investment Management LLP is an excellent employer that values its team members by fostering a collaborative and supportive work culture. With a strong emphasis on employee growth, we offer ongoing training and development opportunities tailored to enhance your skills in the financial services sector. Located in a vibrant area, our company provides a dynamic environment where you can build meaningful relationships with clients while enjoying the flexibility of a modern workplace.

Seven Investment Management LLP

Contact Detail:

Seven Investment Management LLP Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Platform Relationship & Service Specialist

Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities at companies like Seven Investment Management.

Tip Number 2

Practice your communication skills! Since this role is all about building relationships and resolving queries, consider doing mock calls with friends or family. This will help you feel more confident when it comes to showcasing your abilities during interviews.

Tip Number 3

Research the UK platform market! Brush up on the latest trends and news in the industry. This knowledge will not only impress interviewers but also help you understand the challenges clients face, making you a better fit for the role.

Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, you'll be one step closer to landing that dream job!

We think you need these skills to ace Platform Relationship & Service Specialist

Front-line Telephone Support
Client Relationship Management
Knowledge of UK Platform Market
Financial Services Background
Excellent Communication Skills
Attention to Detail
Client Expectation Management

Some tips for your application 🫡

Show Off Your Communication Skills:Since this role is all about building relationships, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively manage client expectations.

Know Your Stuff:We want to see that you understand the UK platform market and have a solid background in financial services. Don’t be shy about showcasing your knowledge in your application – it’ll set you apart from the crowd!

Attention to Detail is Key:Make sure your application is free from typos and errors. Attention to detail is crucial in this role, so let us see that you can present a polished and professional application.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Seven Investment Management LLP

Know Your Platform Inside Out

Make sure you’re well-versed in the 7IM platform and the UK platform market. Brush up on its features, benefits, and any recent updates. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Communication Skills

Since this role involves front-line telephone support, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your communication style and ensure you can handle client queries effectively.

Demonstrate Relationship-Building Abilities

Think of examples from your past experiences where you successfully built relationships with clients or colleagues. Be ready to discuss how you managed expectations and resolved issues, as this will highlight your suitability for the role.

Be Ready for Flexibility Questions

Given the flexible working attitude required, prepare to discuss your availability and willingness to work additional hours if needed. Show that you understand the demands of the role and are committed to providing exceptional service, even when it requires extra effort.