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For Companies At a Glance
- Tasks: Lead platform governance and develop propositions while engaging with clients and stakeholders.
- Company: 7IM is a forward-thinking financial services firm focused on delivering exceptional client outcomes.
- Benefits: Enjoy hybrid work, occasional travel, and the chance to shape financial solutions.
- Why this job: Join a dynamic team dedicated to customer success and innovative financial strategies.
- Qualifications: Knowledge of the UK platform market and strong communication skills are essential.
- Other info: Flexibility and resilience are key to thriving in this role.
The predicted salary is between 60000 - 84000 £ per year.
About The Role
Purpose
Reporting to the Head of Platform, this role will lead and manage the development of the proposition and the governance and oversight of the platform within 7IM. The role will face off to a variety of stakeholders:
- Our Clients - Financial Advisers and their businesses who use the platform
- Key partners to the platform
- Internal 7IM teams to support oversight of the platform proposition and development of the proposition
Whilst the role will be hybrid-based, it will require some client and provider engagement, and as such, occasional UK travel may be required.
About You
Responsibilities
- Delivering good customer outcomes and fair value - leading on oversight and reporting on our Consumer Duty outcomes, ensuring we are monitoring data, taking action where required and continually reviewing the outcomes for customers and assessing fair value.
- Understanding our corporate strategy, the wider market environment and our client needs to define a prioritised proposition roadmap for the 7IM Platform.
- Developing business cases for key propositional developments, identifying target markets, and outcomes for that proposition.
- Engaging with key internal stakeholders to build a consensus to deliver the roadmap.
- Working collaboratively with the Transformation Team and other key stakeholders to input requirements and shape the deliveries.
- Build and maintain relationships with key third party providers (DFM and Pension/Bond Providers) supported on platform and define the engagement model.
- Other, as reasonably required by your line manager and 7IM.
In this role, it's essential that you consistently follow the FCA's Consumer Duty principles. You're expected to act in good faith, prevent potential harm, and actively support our customers in achieving their financial goals.
About Us
Knowledge
- Knowledge of the UK platform market, including the regulatory environment.
- Knowledge of platform administration, including tax wrappers.
- Experience of retail investments and investment management (including operational knowledge) would be advantageous.
- Understanding of the advice process and advisory market in the UK.
- Relevant regulation and policy knowledge, in particular Consumer Duty.
Qualifications
Relevant Financial Services qualifications are useful but not essential.
Skills/Other relevant information
- Understand the business strategy and collaborate with the business to accomplish this strategy.
- Excellent communication skills and interpersonal skills to effectively collaborate within the business and with Adviser Firms, and key product providers.
- Ability to create a prioritised roadmap of change.
- Strong commercial awareness, ability to think strategically.
- Accuracy, thoroughness and attention to detail in order to maintain the highest levels of service.
- Written skills, in order to clearly, concisely and thoroughly present information to clients, wealth managers, regional platform relationship managers and their teams.
- Assertiveness and tenacity combined with diplomacy and sensitivity, to build and maintain good relationships with clients, wealth managers and colleagues across the company.
- Planning and organising skills to maximise the efficiency of operation and service, including prioritising appropriately.
- Flexibility and innovation to handle and support changing (and sometimes conflicting) needs and demands, and continually to improve working practices.
- Resilience in order to manage conflicting priorities and demands, ambiguity.
Head of Platform Governance employer: Seven Investment Management LLP
Contact Detail:
Seven Investment Management LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Platform Governance
✨Tip Number 1
Familiarise yourself with the UK platform market and regulatory environment. Understanding the nuances of Consumer Duty principles will not only help you in interviews but also demonstrate your commitment to delivering good customer outcomes.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in platform governance. Engaging with key stakeholders can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in developing business cases and prioritising propositions. Be ready to share specific examples of how you've successfully engaged with internal teams and third-party providers in previous roles.
✨Tip Number 4
Showcase your communication and interpersonal skills during any interactions. Being able to articulate your thoughts clearly and build rapport with various stakeholders is crucial for this role, so practice articulating your ideas confidently.
We think you need these skills to ace Head of Platform Governance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in platform governance and financial services. Emphasise your understanding of the UK platform market and any experience with Consumer Duty principles.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you are the right fit for the Head of Platform Governance role. Discuss your strategic thinking abilities and how you've successfully collaborated with stakeholders in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to present information clearly and concisely to various audiences, including clients and internal teams.
Highlight Relevant Qualifications: While specific qualifications are not essential, mentioning any relevant Financial Services qualifications or training can strengthen your application. If you have knowledge of platform administration or investment management, be sure to include that as well.
How to prepare for a job interview at Seven Investment Management LLP
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Head of Platform Governance role. Familiarise yourself with the responsibilities outlined in the job description, especially around customer outcomes and governance. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Knowledge of the UK Platform Market
Demonstrate your knowledge of the UK platform market and regulatory environment during the interview. Be prepared to discuss recent changes in regulations, particularly around Consumer Duty, and how they impact platform governance.
✨Prepare Examples of Stakeholder Engagement
Since the role involves engaging with various stakeholders, prepare specific examples from your past experiences where you've successfully built relationships with clients, internal teams, or third-party providers. Highlight your communication skills and ability to collaborate effectively.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would create a prioritised roadmap for the platform proposition. Think about how you can align the corporate strategy with client needs and market trends, and be prepared to share your thought process on developing business cases for key propositions.
