Administrator - Children & Young People in Castleford

Bring your administrative expertise to a rewarding role supporting the Children & Young People's Directorate in Castleford. This opportunity places you at the heart of essential services, providing high-quality administrative and business support that directly contributes to positive outcomes for children and young people. If you're looking for a role with purpose, development, and variety, this could be an excellent next step.

Reporting to: Senior Administrator
Workstyle: Workplace based, with a mobile and flexible working pattern expected.

Perks and benefits:

• Full Time / Part Time flexibility to support a healthy work-life balance
• Valuable skill development, strengthening your administrative and organisational expertise
• Purpose-driven work, supporting services that make a real difference to children and young people
• Career development opportunities, including access to training and professional development
• Supportive team environment where collaboration and contribution are genuinely valued

Overall purpose of the post:

• To deliver an effective, high-quality business and administrative support service to managers and staff, supporting the operational delivery of services within the Children & Young People's Directorate.
• Provide effective administrative and business support, including data input, typing, diary management, and correspondence
• Act as the first point of contact for routine enquiries, maintaining a professional and proactive approach
• Support effective communication between colleagues, partners, and the public
• Deliver excellent customer service, identifying needs and working to meet them
• Assist with financial administration in line with policies and procedures under supervision
• Ensure compliance with relevant policies, legislation, and codes of conduct
• Organise meetings and conferences, including agenda preparation and minute taking
• Accurately record and store data using electronic and manual systems
• Support office equipment functionality and report faults appropriately
• Produce timely and accurate reports as required by the service
• Assist with the operation and development of electronic systems
• Contribute to improving administrative systems, processes, and technology
• Manage daily post, ensuring accurate filing and circulation
• Participate in supervision, appraisal preparation, and required training
• Work collaboratively with internal and external partners to achieve shared objectives
• Share skills, knowledge, and experience to support team effectiveness

Experience required:

• 4 GCSEs at grade C or above, including Maths, English, and two other relevant subjects
• ICT qualification such as ECDL, ICT GCSE, or equivalent experience
• Experience of working as part of a team and using initiative independently
• Confident communication with staff at all levels, partners, and the public
• Strong IT skills, including proficiency with Microsoft Office
• Relevant administrative experience, ideally within local government or a confidential setting
• Ability to meet tight deadlines while delivering high-quality customer service
• Experience of minute taking and handling sensitive information relating to Children & Young People
• Flexible and adaptable approach to work and priorities

Castleford offers a strong sense of community, excellent transport links, and easy access to the Yorkshire countryside, making it an appealing place to live and work with the perfect balance of connectivity and local charm.

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