At a Glance
- Tasks: Lead the Front of House team and create an unforgettable experience for every visitor.
- Company: Join a vibrant theatre known for its dynamic atmosphere and love for the arts.
- Benefits: Flexible hours, guaranteed minimum of 24 hours per week, and a creative work environment.
- Other info: Perfect for those who thrive under pressure and love working in a fast-paced environment.
- Why this job: Be part of the magic in live performances and inspire others with your passion for the arts.
- Qualifications: Experience in duty management or supervision in a cultural setting is essential.
Our Duty Managers are central to creating an atmosphere that feels dynamic, welcoming, and uniquely ours. They lead the Front of House team on duty, making sure every audience member, artist, and visitor has the best experience possible - from the first hello to the last drink at the bar.
We are looking for someone who thrives in fast-paced, creative environments and brings both professionalism and personality to the role. You will already have experience supervising a team in a live performance or cultural setting, with sharp communication skills, confidence in handling responsibility, and a natural ability to inspire others. Most of all, you will have a love for theatre, performance, and the arts in all its forms, and a genuine commitment to delivering outstanding customer service, coupled with the ability to motivate and inspire others to maintain those same standards.
This is a flexible role within our pool of Duty Managers, with a guaranteed minimum of 24 hours per week. Shifts are scheduled monthly based on your availability, and the needs of the organisation, and include a mix of daytime, evening, weekend (including Sunday work), as the building operates seven days a week.
Job Requirements:- Previous duty management or supervisory experience in a Front of House environment, ideally within a theatre or arts space
- Excellent organisational, time management, and prioritisation skills; able to work calmly under pressure and adapt to changing demands
- Strong written and verbal communication skills
- Proven customer service skills and a commitment to delivering an excellent audience experience
- Ability to exercise initiative, take responsibility, and resolve issues independently
- Collaborative, proactive, and solution-focused, with excellent attention to detail and reliability
- Flexible in relation to duties and working hours, including evenings and weekends, responding to organisational needs
- Knowledge of Health & Safety legislation and procedures
- Competent in basic IT applications and experience with Box Office ticketing system
Duty Manager - Part Time in City of London employer: Seven Dials Playhouse
At Seven Dials Playhouse, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and collaboration. As a Duty Manager, you will not only lead a passionate team in delivering exceptional experiences for our audiences but also benefit from flexible working hours and opportunities for professional growth within the arts sector. Join us in a dynamic environment where your love for theatre and commitment to outstanding customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Part Time in City of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the theatre and arts scene. Attend events, engage with people on social media, and don’t be shy about letting them know you’re on the lookout for a Duty Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or attend interviews, let your passion for the arts shine through. Share your experiences and how they’ve shaped your approach to customer service and team leadership. Remember, they want someone who can inspire others!
✨Tip Number 3
Be flexible and ready to adapt! The world of theatre is dynamic, so highlight your ability to handle changing demands and work under pressure. Share examples from your past where you’ve successfully navigated unexpected challenges – it’ll show you’re the perfect fit for a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Duty Manager - Part Time in City of London
Some tips for your application 🫡
Show Your Passion for the Arts:When you're writing your application, let your love for theatre and performance shine through. We want to see how your enthusiasm aligns with our mission to create a dynamic atmosphere for our audiences.
Highlight Relevant Experience:Make sure to detail your previous duty management or supervisory roles, especially in Front of House settings. We’re looking for specific examples that showcase your ability to lead a team and deliver outstanding customer service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to demonstrate your strong communication skills, as this is crucial for the role. Remember, we appreciate a well-structured application!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Seven Dials Playhouse
✨Know Your Venue
Before the interview, take some time to research the venue and its history. Familiarise yourself with their past performances and current programming. This will not only show your genuine interest in the role but also help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to share examples of how you've successfully supervised others in fast-paced environments. Think of specific situations where you inspired your team or resolved conflicts, and be prepared to discuss these during the interview.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to talk about your approach to delivering outstanding experiences for audiences. Share anecdotes that highlight your commitment to customer satisfaction and how you've gone above and beyond to ensure a positive atmosphere.
✨Be Flexible and Adaptable
This position requires flexibility in working hours and duties. During the interview, express your willingness to adapt to changing demands and schedules. Highlight any previous experiences where you successfully managed unexpected challenges or shifts in responsibilities.
