Evening Care and Support Worker in London

As a Care Worker/Support Worker, you will provide and deliver client-focused services that support and enable people to achieve, experience and try opportunities that have clear outcomes and enable them to work towards and achieve their own personal goals.

You will give due regard to a client’s absolute right to be in control of and involved in all aspects of their care and support and ensure their privacy, dignity and respect. This will involve working with the client and their support networks and collaborating in multi-agency meetings.

Key responsibilities include:

• Delivering a high level of care and support in line with clients' expressed wants and wishes and in relation to their personal care and health and medical needs.
• Assisting in the design of outcome-based activities and services that meet high standards of support and safety.
• Supporting clients to work towards agreed personal outcomes and goals.
• Establishing clients’ strengths, hobbies, knowledge, skills and experiences to inform the planning, preparation and evaluation of client activities.
• Encouraging clients to play an active role within and be part of their local communities.
• Supporting clients to take risks and be safe in line with their personal risk assessments.
• Ensuring clients receive support to take part in services which may include evenings and weekends.
• Enabling clients to review their personal goals and outcomes, services and support in a timely manner and contributing to this process by writing effective and timely records.
• Communicating effectively and professionally with clients, their families and support networks, health and social care professionals at all times.
• Maintaining regular suitable contact with clients' parents, other carers where applicable and support networks to promote positive involvement within Data Protection guidelines.

Role specific Objectives - Safeguarding

• Attending and undertaking appropriate Safeguarding Training.
• Being responsible and accountable for the prevention of harm and abuse through the delivery of high-quality activities and support.
• Responding appropriately to and reporting allegations of harm and abuse in a timely manner, in line with Seva Care’s Safeguarding Policy and Procedures.
• Implementing appropriate handling and storing of personal and corporate information in accordance with the Seva Care Group Information Governance Policy and procedures, and in line with GDPR.
• Writing, recording and providing appropriate client records and information relating to their care and support, personal outcomes and achievements.
• Reporting any areas of concern to your Service Manager as detailed in the Safeguarding process.
• Maintaining professional and personal boundaries with all clients, their parents & carers, colleagues and other professionals.
• Complying with the company’s policies and procedures at all times.
• Taking all reasonable precautions to maintain the health and safety of yourself and others, ensuring that any risks are reported and remedial action taken following Health and Safety procedures.
• Taking responsibility for continuous professional development and maintaining an adequate level of knowledge and skills relating to the role.
• Actively supporting and promoting Seva Care Group's business objectives and core values.

Qualification and Training

• GCSE/O’ Level English & Maths.
• Care Certificate/QCF/NVQ 2 in Health & Social Care.
• Willingness and ability to carry out personal care needs.
• Experience of providing person-centred care to people with social care needs.
• Proven experience of working with diverse communities and understanding of and commitment to equal opportunities and anti-discriminatory practices.
• Previous experience of working within the care sector.

Personal Qualities

• Commitment and passion to deliver high-quality outcome-based services to clients is essential.
• Willingness to undertake all related training and apply learning to practice is essential.
• Experience of working with multi-agencies and professional networking is desirable.
• For Day Service Only: The willingness to undertake the required Driver’s Minibus Assessment to gain a Business License for driving centre vehicles, if you already have a driving license.