At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver personalised beauty experiences.
- Company: Join a leading beauty retail brand with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Exciting environment with a strong emphasis on team culture and development.
- Why this job: Be at the forefront of beauty trends and make a real impact in customers' lives.
- Qualifications: 3-5 years in beauty retail management and a passion for skincare.
The predicted salary is between 35000 - 45000 £ per year.
The Sales Manager is responsible for driving revenue growth and operational excellence within the retail environment. You will lead a high-performing team of Beauty Advisors, ensuring that every customer receives a hyper-personalized, "skin-first" experience. You will oversee the seamless integration of in-store services with digital platforms and manage inventory with data-driven precision to meet the demands of a fast-paced, trend-sensitive market.
Key Responsibilities
- Sales Leadership & Strategy
- Achieve Targets: Define and execute sales strategies to consistently meet or exceed monthly and annual KPIs (Revenue, UPT, AUR, and Conversion).
- Performance Tracking: Use AI-driven analytics and CRM tools to monitor individual and store performance, providing real-time coaching to close gaps.
- Market Awareness: Stay ahead of 2026 beauty trends, including the surge in K-Beauty standards, multifunctional "skin-first" makeup, and at-home beauty tech.
- Unified Customer Experience
- Omnichannel Integration: Manage the "Phygital" journey, ensuring customers can seamlessly transition from social media discovery (e.g., TikTok Shop) to in-store testing and professional consultation.
- Personalization: Lead the team in using diagnostic tools (AI skin analysis) to provide tailored product routines that focus on long-term efficacy and wellness.
- Conflict Resolution: Handle escalations with empathy, ensuring that brand loyalty is maintained through superior service recovery.
- Team Management & Development
- Training: Conduct regular workshops on ingredient literacy (e.g., PDRN, peptides, retinal) and advanced application techniques.
- Culture Building: Foster a supportive, high-energy environment that rewards initiative and authentic customer connection.
- Scheduling: Manage roster planning to ensure optimal floor coverage during peak retail hours, including weekends and public holidays.
- Operations & Merchandising
- Inventory Control: Oversee stock levels and supply chain coordination to prevent stockouts of viral "hero" products while minimizing shrinkage.
- Visual Merchandising: Ensure store aesthetics and product displays align with brand standards and seasonal "animation" calendars to maximize ROI.
- Compliance: Maintain strict adherence to health, safety, and 2026 sustainability/packaging regulations.
Required Skills & Qualifications
- Experience: 3-5+ years in beauty/luxury retail management.
- Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).
- Tech Savvy: Proficiency in POS systems, CRM software (e.g., Salesforce), and AI diagnostic tools.
- Soft Skills: High emotional intelligence (EQ), excellent negotiation skills, and cultural fluency.
- Knowledge: Deep understanding of skincare ingredients, "skinification" of makeup, and wellness trends.
Sales Manager Beauty Retail employer: SEUNG TAE INTERNATIONAL PTE. LTD.
Seung Tae International is an exceptional employer that fosters a dynamic and supportive work environment, perfect for those passionate about premium beauty products. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while building meaningful client relationships. Located in a vibrant area, the company promotes a customer-first mindset, making it an ideal place for individuals looking to thrive in the beauty industry.
Contact Details:
SEUNG TAE INTERNATIONAL PTE. LTD. Recruitment Team
