Talent Development Manager in Letchworth Garden City

Shape the future of learning at SettleParadigm. Location: Hybrid working with regular travel to our offices in Letchworth Garden City and High Wycombe.

Are you looking to join a growing, values‐led organisation with a clear social purpose? At SettleParadigm, we're proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build. Through our merger we've brought together shared values, skills and ambition so we can build more affordable homes and make an even bigger difference in the communities we serve. If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we'd love to welcome you on our journey. Together, we're building a better future.

About the Role: This is much more than a traditional learning and development role. As our Talent Development Manager, you'll lead the team responsible for creating a brilliant learning experience for colleagues across SettleParadigm. You'll work closely with leaders across the business to understand future capability needs, develop innovative learning solutions and build leadership and professional development pathways that support both individual careers and organisational success. Leading a team of Talent Development Partners, a Talent Development Coordinator and our Customer Services Trainer, you'll create a learning culture where development is practical, engaging and aligned to our business priorities. This is an exciting opportunity to help shape our Learning Academy, influence how we develop future talent and ensure learning remains at the heart of everything we do.

Key Responsibilities:

• Lead, coach and inspire a high‐performing Talent Development team.
• Develop and deliver our talent development strategy, ensuring it supports our organisational priorities and future ambitions.
• Partner with leaders and managers to identify capability gaps and create practical, high‐impact development solutions.
• Design and oversee leadership, management, professional and early careers development programmes.
• Champion a culture of continuous learning, encouraging colleagues to take ownership of their development.
• Lead the ongoing development of our Learning Management System and Learning Academy, ensuring an engaging learner experience.
• Oversee mandatory and compliance learning, ensuring colleagues have the knowledge and skills they need to succeed.
• Use data, insight and evaluation to measure impact and continuously improve our learning offer.
• Manage external learning providers and budgets, ensuring quality, innovation and value for money.
• Work collaboratively across the wider People Experience team to support performance, talent, succession planning and organisational change.

What We're Looking For:

Must haves:

• Has significant experience leading learning, talent or organisational development within a complex organisation.
• Has experience managing and developing specialist teams.
• Builds trusted relationships and confidently partners with senior leaders.
• Can translate business priorities into meaningful learning and development solutions.
• Has excellent coaching, facilitation and stakeholder management skills.
• Uses insight, data and evaluation to demonstrate impact and return on investment.
• Is passionate about creating inclusive learning experiences that enable everyone to succeed.
• Brings energy, curiosity and a continuous improvement mindset.

Nice to haves:

• Experience working within housing, public sector or not‐for‐profit organisations.
• Experience developing leadership and management programmes.
• Experience supporting early careers, apprenticeships or talent pipelines.
• Experience managing Learning Management Systems and digital learning platforms.
• A relevant learning, HR or organisational development qualification (or working towards one).

For added brilliance:

• Experience designing and launching organisation‐wide learning academies or development frameworks.
• A passion for modern learning approaches, digital learning and learning innovation.
• Experience embedding professional standards, capability frameworks or behavioural development across an organisation.
• A commercial mindset, balancing innovation with measurable business outcomes.
• The ability to inspire others and create excitement around learning and development.

Why Join Us?

At SettleParadigm, we believe learning isn't something you attend it's something you experience every day. This role gives you the opportunity to shape how nearly 1,000 colleagues learn, develop and build their careers. You'll join an ambitious People Experience team that is passionate about creating brilliant colleague experiences and helping people be at their best. If you want to leave a lasting legacy, influence organisational culture and be part of something genuinely exciting, we'd love to hear from you.

Benefits:

• Annual salary: £58,028 per annum
• 25 days holiday: increasing with service, plus Christmas closure and buy options
• Generous pension scheme: up to 9.5% employer contribution via salary sacrifice
• Family‐friendly leave: Enhanced maternity, paternity and adoption leave
• Health cash plan: claim up to £1,800 for everyday health costs (plus free kids' cover)
• Life cover and income protection
• Flexible working: hybrid options, modern offices, free parking & EV charging

And that's just the beginning! We're also thrilled to provide:

• Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer‐recognition rewards platform
• Paid professional subscription (one per year)

Working Hours & Additional Pay:

37 hours per week. Hybrid working with regular attendance at our Letchworth Garden City and Wooburn Green offices, alongside occasional travel to other locations as required.

Our Commitment:

We are committed to creating an inclusive workforce by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio‐economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from under‐represented groups.

Accessibility and Adjustments:

We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Closing Date: 9th July 2026. We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.