At a Glance
- Tasks: Support delivery of planned works to improve homes and communities.
- Company: Join SettleParadigm, the largest housing group in the region.
- Benefits: £31,074 salary, 25 days holiday, flexible working, and health cash plan.
- Other info: Inclusive environment with opportunities for training and volunteering.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong communication skills and ability to work in a team.
The predicted salary is between 31074 - 31074 € per year.
Salary: £31,074 + excellent benefits
Location: High Wycombe (Hybrid – 2 days in the office, 3 days from home)
Contract: 12‑month fixed‑term contract
Hours: Full‑time, 37 hours per week.
Help us deliver high‑quality planned works that improve homes, strengthen communities, and support our customers. At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
Our Planned Works & Capital Works team plays a huge part in making sure our homes stay safe, modern and well‑maintained. From kitchen and bathroom refurbishments to roof replacements, window and door upgrades, redecoration programmes and zero‑carbon retrofit projects, this team is at the heart of improving the places our customers call home.
About The Role
You’ll work closely with our administrators, managers and delivery teams to support a wide range of planned works programmes. No two days will look the same, one moment you might be updating schedules or preparing documentation, the next you’ll be liaising with customers, contractors or colleagues to keep projects on track. You’ll also provide ad‑hoc support across Property Services, helping ensure our wider teams have the information and coordination they need to deliver excellent services.
What You’ll Be Doing
- Supporting the delivery of planned works programmes including kitchens, bathrooms, windows, doors, roofing, redecoration and retrofit projects
- Working collaboratively with administrators, managers, contractors and internal teams
- Keeping customers updated throughout the duration of works
- Maintaining accurate records, databases and documentation
- Managing incoming enquiries and providing excellent customer service
- Helping plan workloads, schedule activities and support project delivery
- Ensuring information is shared clearly and promptly with all stakeholders
- Providing general administrative and coordination support across Property Services
About You
You’re someone who thrives in a fast‑paced environment and enjoys being the person who keeps everything running smoothly. You’re organised, accurate, and confident communicating with a wide range of people - from customers to contractors to colleagues.
You’ll Bring
- A friendly, professional telephone manner and strong communication skills
- The ability to work well in a team, while also managing tasks independently
- A collaborative, inclusive approach to planning and problem‑solving
- Excellent attention to detail
- Strong IT skills, including Outlook, Word and Excel
- Confidence updating databases and maintaining accurate records
- A commitment to delivering excellent customer outcomes
- Good organisational skills and the ability to prioritise and meet deadlines
- A practical, “hands‑on” approach and plenty of common sense
Benefits
- Annual salary: £31,074 + excellent benefits
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family‑friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer‑recognition rewards platform
- Paid professional subscription (one per year)
Working Hours & Additional Pay
Participation in out‑of‑hours rota, with potential to boost base salary.
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio‑economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.
Closing Date: 20/02/2026
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
Planned Works Coordinator (12m FTC) in High Wycombe employer: SettleParadigm
SettleParadigm is an exceptional employer that prioritises employee well-being and professional growth within a supportive, values-led environment. With a strong commitment to social purpose, employees enjoy excellent benefits including flexible working options, generous leave policies, and opportunities for funded training and volunteering, all while contributing to the improvement of homes and communities in High Wycombe and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Planned Works Coordinator (12m FTC) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to SettleParadigm. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s values and recent projects. Show us how your skills align with their mission of improving homes and communities.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on your communication skills and how you can demonstrate your organisational abilities in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Planned Works Coordinator (12m FTC) in High Wycombe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Planned Works Coordinator. We want to see how you can contribute to our mission of improving homes and communities!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your professional telephone manner and collaborative approach.
Highlight Your Organisational Skills:We’re looking for someone who can keep everything running smoothly. Be sure to mention any relevant experience that showcases your organisational skills and ability to manage multiple tasks effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at SettleParadigm
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planned Works Coordinator role. Familiarise yourself with the types of projects you'll be involved in, like kitchen refurbishments and zero-carbon retrofits. This will help you speak confidently about how your skills align with the job.
✨Showcase Your Communication Skills
Since this role involves liaising with customers, contractors, and colleagues, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully managed stakeholder relationships or resolved conflicts, as these will highlight your ability to keep everything running smoothly.
✨Be Organised and Detail-Oriented
The Planned Works Coordinator needs excellent organisational skills. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss your methods for maintaining accurate records and databases, as this will show your attention to detail and commitment to delivering excellent customer outcomes.
✨Emphasise Your Team Spirit
This role requires a collaborative approach, so be ready to talk about your experience working in teams. Share stories that illustrate your ability to support colleagues and contribute positively to group dynamics. Highlighting your inclusive mindset will resonate well with the values of the organisation.
