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For Companies At a Glance
- Tasks: Handle customer enquiries and resolve issues while delivering top-notch service.
- Company: Community-focused housing organisation in High Wycombe.
- Benefits: Salary of £30,784, hybrid working, and career development opportunities.
- Why this job: Make a real difference in the community while growing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Supportive team environment with a focus on personal growth.
The predicted salary is between 30784 - 30784 £ per year.
A housing organization in High Wycombe is seeking a Customer Service Advisor for a 12-month fixed-term contract. You will handle customer enquiries and resolve issues while delivering excellent service.
The role offers a salary of £30,784 and hybrid working arrangements after initial training. With a supportive team environment, you can develop your career in customer service while contributing to community-focused objectives. Join us to help build a better future for residents in the area.
Hybrid Customer Service Advisor – Housing (12m FTC) in High Wycombe employer: SettleParadigm
Contact Detail:
SettleParadigm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor – Housing (12m FTC) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the housing organisation on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We can role-play with friends or family to nail those responses and show off our problem-solving skills.
✨Tip Number 3
Research the organisation’s community initiatives. Knowing their goals will help us align our answers during the interview, showing we’re genuinely interested in making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Hybrid Customer Service Advisor – Housing (12m FTC) in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience in handling customer enquiries and resolving issues, as this will show us you’re a great fit for the position.
Showcase Your Skills: Don’t forget to emphasise your communication skills and ability to deliver excellent service. We want to see how you can contribute to our supportive team environment and help us achieve our community-focused objectives.
Be Genuine: When writing your application, let your personality shine through! We appreciate authenticity, so share your passion for customer service and why you want to join our team in High Wycombe.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get back to you quickly about the next steps in the process.
How to prepare for a job interview at SettleParadigm
✨Know Your Stuff
Before the interview, make sure you understand the housing organisation's mission and values. Familiarise yourself with common customer service scenarios in housing. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare specific examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, let your personality shine through. The organisation values a supportive team environment, so showing your genuine self can help them see how you'd fit into their culture. Remember, they want to know the real you!