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- Tasks: Ensure homes are safe and warm by delivering gas servicing and repairs.
- Company: Join SettleParadigm, the largest housing group in the region with a social purpose.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Must have ACS Gas Qualifications and strong problem-solving skills.
- Other info: Access to funded training, mental health support, and community volunteering opportunities.
The predicted salary is between 35000 - 50000 £ per year.
Keep homes safe, warm, and compliant across our property portfolio – Location: Chesham & High Wycombe + travel.
Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.
About the Role/team: Due to growth within our Direct Labour Operations (DLO), we’re excited to announce three new positions within our Gas and Heating Breakdown team. You’ll play a vital role in ensuring our homes are safe, warm, and compliant by delivering gas servicing, diagnostics, and repair services to our customers. You’ll work independently across our extensive property portfolio, delivering first-class solutions with a focus on excellence. We’ll equip you with everything you need to succeed, including a fully stocked van, fuel card, mobile phone, tablet, PPE, and branded workwear.
Key Responsibilities:- Perform gas servicing, diagnostics, and breakdown repairs across domestic appliances
- Ensure compliance with health and safety legislation and company policies
- Deliver excellent customer service with a focus on achieving first-time fixes (95%+)
- Manage van stock and equipment effectively
- Accurately complete job paperwork and reports
- Travel across our operating area including Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire, and surrounding regions
Must haves:
- Proven expertise in gas breakdowns across a variety of appliances
- ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1
- Competence in electrical work relating to heating systems
- Strong problem-solving skills with a methodical approach
- Full valid manual driving licence
Nice to haves:
- Unvented G3 qualification
For added brilliance:
- Confidence working independently across a mobile patch
- Passion for delivering safe, warm homes and excellent customer service
- Social housing experience
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
- Annual salary: £43,576 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
- 30+ qualified Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Monday to Friday, 08:00 – 17:30. Participation in overtime and out-of-hours rota, with potential to boost base salary. Rota designed to balance manageable schedules with earning opportunities.
Our Commitment:We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments:We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 01/02/2026
Gas and Heating Breakdown Engineer Property Services · High Wycombe employer: SettleParadigm
Contact Detail:
SettleParadigm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas and Heating Breakdown Engineer Property Services · High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to provide safe and warm homes, and think about how your skills as a Gas and Heating Breakdown Engineer align with that goal.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience with gas breakdowns and customer service, as these are key to impressing potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SettleParadigm.
We think you need these skills to ace Gas and Heating Breakdown Engineer Property Services · High Wycombe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering safe and warm homes shine through. We want to see that you care about the work you do and how it impacts the community.
Be Specific About Your Skills: Make sure to highlight your ACS Gas Qualifications and any relevant experience with gas breakdowns. We love seeing specific examples of how you've tackled challenges in the past!
Tailor Your Application: Don’t just send a generic application! Tailor your responses to match the job description. Mention how your skills align with our values and the role's responsibilities. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!
How to prepare for a job interview at SettleParadigm
✨Know Your Stuff
Make sure you brush up on your gas servicing and breakdown repair knowledge. Familiarise yourself with the specific appliances you'll be working on and be ready to discuss your ACS Gas Qualifications in detail. This shows you're not just qualified, but also passionate about what you do.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled tricky situations in the past. Think of specific instances where you delivered first-class solutions or achieved a high first-time fix rate. This will demonstrate your methodical approach and ability to work independently.
✨Customer Service is Key
Since delivering excellent customer service is a big part of the role, think of times when you've gone above and beyond for a customer. Be ready to explain how you ensure compliance with health and safety legislation while keeping customers happy and safe.
✨Be Ready to Discuss Your Travel Flexibility
As the role involves travelling across various regions, be prepared to talk about your driving experience and how you manage your time effectively. Highlight your ability to adapt to different locations and your commitment to providing services across the operating area.
