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- Tasks: Join our team to analyse and improve business processes while managing change effectively.
- Company: Largest housing group in the region, dedicated to community impact.
- Benefits: Competitive salary, generous holiday, flexible working, and funded training opportunities.
- Other info: Inclusive workplace with strong support for personal and professional development.
- Why this job: Make a real difference in how we operate and enhance community services.
- Qualifications: Degree in Business or related field preferred; experience in analysis and change management.
The predicted salary is between 54017 - 54017 ÂŁ per year.
Salary: ÂŁ54,017 + Excellent Benefits
Location: Wooburn Green, High Wycombe
Hybrid working: Two days per week in the office, three days from home
Contract: 18 month fixed term contract
Hours: Full time, 37 hours per week
We are proud to be the largest housing group in the region, managing more than thirty thousand homes across Hertfordshire, Bedfordshire, Buckinghamshire and the surrounding counties. Everything we do is about delivering excellent services, high quality homes and neighbourhoods we can be proud of, and maximising the number of new affordable homes we build.
About the Role
We’re looking for a Business Change Analyst to join our established Business Change team, supporting a fast‑paced integration programme that is reshaping how our organisation operates. This is a varied and hands‑on role, ideal for someone who brings a blend of business analysis and change management skills. You’ll play a key part in identifying opportunities to improve and simplify processes, while ensuring that change is practical, well‑designed and successfully adopted.
What You Will Do
- Business analysis
- Analyse business processes, systems and structures to identify improvements
- Facilitate workshops to capture customer and colleague requirements
- Identify pain points and propose improved ways of working
- Agree business and technical requirements with clear prioritisation
- Produce process maps, use cases and business models
- Support end‑to‑end design and delivery of solutions
- Define KPIs to track performance and simplify processes
- Maintain documentation aligned to our operating model
- Change management
- Develop and implement change management strategies
- Create communication plans to keep colleagues informed
- Conduct readiness assessments and present findings
- Support adoption and minimise resistance to change
- Impact assessment
- Analyse the impact of proposed changes on workflows and systems
- Develop risk assessments and mitigation plans
- Monitor and report on progress and effectiveness
- Stakeholder management
- Engage stakeholders at all levels to ensure buy‑in
- Act as a link between business teams, IT and external suppliers
- Lead workshops and training sessions
- Build strong partnerships with operational teams
- Project support
- Work with project managers to meet timelines and objectives
- Support testing, implementation and post go‑live activity
- Track and measure success for continuous improvement
- Provide effort estimates and manage workload effectively
Qualifications and Experience
- Degree in Business, Management, IT or related field (preferred)
- Professional certification in Business Analysis (preferred)
- Change management certification such as Prosci or APMG (preferred)
- Proven experience in business analysis and process improvement
- Experience supporting organisational change initiatives
- Strong track record working on complex projects with cross‑functional teams
Skills
- Excellent analytical and problem‑solving skills
- Strong communication and interpersonal skills
- Ability to develop change plans and training programmes
- Proficiency in process mapping tools and project management tools
- Strong planning, organisation and time‑management skills
- Ability to manage risks, issues and dependencies
Personal attributes
- Proactive, adaptable and comfortable with ambiguity
- Strong leadership qualities with the ability to influence
- Collaborative and focused on delivering results
- High attention to detail and strong relationship‑building skills
- Committed to continuous improvement and professional development
Benefits
- Annual salary: ÂŁ54,017 + excellent benefits
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family‑friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer‑recognition rewards platform
- Paid professional subscription (one per year)
Working Hours
37 hours per week, Monday – Friday. 09:00 – 17:30 Monday – Thursday, 09:00 – 17:00 Friday
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We encourage applications from disadvantaged socio‑economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Closing Date: 10/05/2026
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
Business Change Analyst (18m FTC) employer: SettleParadigm
Contact Detail:
SettleParadigm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Analyst (18m FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills as a Business Change Analyst can help them improve processes and deliver better services.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss real-life scenarios where you've successfully navigated change or improved processes. This will showcase your analytical abilities and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Business Change Analyst (18m FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Business Change Analyst role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role is all about business analysis and process improvement, be sure to include examples of how you've successfully analysed processes or implemented changes in previous roles. We love seeing those problem-solving skills in action!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at SettleParadigm
✨Know Your Business Change Basics
Before the interview, brush up on your understanding of business analysis and change management principles. Familiarise yourself with common methodologies and tools used in the industry, as this will help you speak confidently about your experience and how it aligns with the role.
✨Prepare for Scenario Questions
Expect to be asked about specific situations where you've identified process improvements or facilitated change. Prepare a few examples that showcase your analytical skills and ability to engage stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Business Change Analyst, strong communication is key. Be ready to demonstrate how you've effectively communicated complex ideas to different audiences. Practice explaining your past projects in a clear and concise manner, highlighting your ability to build relationships and lead workshops.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the current challenges the organisation faces in their integration programme or how they measure the success of change initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.