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- Tasks: Lead community management, onboarding, and performance evaluation for a thriving sales community.
- Company: Join SetSales, Northern Europe's top sales community under United Media, connecting ambitious professionals.
- Benefits: Enjoy market-competitive pay, flexible work options, and travel to exciting overseas conferences.
- Why this job: Be part of a dynamic team with unlimited growth potential and a focus on high-performance culture.
- Qualifications: Strong project management, analytical skills, and a passion for coaching and mentoring are essential.
- Other info: Work closely with founders and be integral to shaping the user experience.
The predicted salary is between 43200 - 72000 £ per year.
SetSales is Northern Europe’s leading sales community, connecting and developing commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. SetSales is part of United Media ( which specializes in building large-scale industry media and conference products in sectors such as insurance, HR, private equity, and retail. You will report directly to the Founder/CEO and be responsible for scaling the client success and operations departments, becoming an integral part of the management team, and working closely with the founders. Your team will handle onboarding, manage delivery processes, and report on performance. Set goals, evaluate performance, and promote a high-performance culture. People Management: User Journey: Collaborate closely with the organization to create an exceptional end-to-end user experience. Strong project management, process creation, and prioritization skills. ~ Strong analytical skills, familiarity with relevant tools, and commercial acumen. ~ A passion for people — coaching, mentoring, leading, and fostering a positive, high-performing culture. ~ Unlimited growth potential with a strong internal promotion track record. Market-competitive compensation. Travel opportunities to attend overseas conferences. Transferable skills development in interpersonal, research, organizational, outreach, and project management areas. Flexible, with work from our office Monday to Friday; indicates a required field Phone Do you require a visa to work in the UK? * Do you require a visa to work in the EU? * How do you prioritize and manage multiple client accounts while ensuring high-quality service and attention to detail? *
Head of Community Management employer: SetSales
Contact Detail:
SetSales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community Management
✨Tip Number 1
Familiarise yourself with SetSales and its community. Engage with their content on social media and participate in discussions to show your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of SetSales. Reach out on LinkedIn to learn about their experiences and gather insights that could help you understand the company culture and expectations.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster a high-performance culture. Think of specific examples from your past experiences where you've successfully managed teams and improved user experiences.
✨Tip Number 4
Research the latest trends in community management and client success strategies. Being knowledgeable about industry best practices will demonstrate your analytical skills and commercial acumen during discussions.
We think you need these skills to ace Head of Community Management
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of Community Management position. Understand the key responsibilities, such as scaling client success and operations, and think about how your experience aligns with these requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in people management, project management, and performance evaluation. Use specific examples that demonstrate your ability to foster a high-performance culture and manage multiple client accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coaching and mentoring, as well as your analytical skills. Mention how you can contribute to creating an exceptional user journey and your familiarity with relevant tools that can enhance operations.
Prepare for Questions: Anticipate questions related to your experience in managing client accounts and ensuring high-quality service. Be ready to discuss your strategies for prioritising tasks and maintaining attention to detail in a fast-paced environment.
How to prepare for a job interview at SetSales
✨Showcase Your People Management Skills
As the Head of Community Management, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.
✨Highlight Your Project Management Expertise
Given the emphasis on project management and process creation, be ready to discuss specific projects you've led. Explain your approach to prioritisation and how you ensure that all tasks are completed efficiently and effectively.
✨Demonstrate Analytical Acumen
Familiarity with analytical tools is crucial for this role. Be prepared to discuss how you've used data to inform decisions and improve performance in previous roles. Bring examples of metrics you've tracked and how they influenced your strategies.
✨Emphasise Your Passion for User Experience
The role requires creating an exceptional end-to-end user experience. Think about how you've previously collaborated with teams to enhance user journeys and be ready to share those insights during the interview.
