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For Companies At a Glance
- Tasks: Lead supporter care, manage data, and provide exceptional customer service.
- Company: Join TLG, a national Christian charity transforming lives for struggling children across the UK.
- Benefits: Full-time hours with part-time options, supportive team environment, and meaningful work.
- Why this job: Make a real impact while working in a friendly, faith-driven culture.
- Qualifications: Proactive, detail-oriented, strong communication skills, and a vibrant Christian faith.
- Other info: Diverse backgrounds encouraged to apply; initial interviews online.
The predicted salary is between 30000 - 42000 £ per year.
Transforming Lives for Good Bradford, West Yorkshire
Hours: Full Time, 37.5 hours per week (part time available for the right candidate)
Description of Job
Are you passionate about supporting struggling children and eager to be part of a friendly and supportive team? If so, we have an exciting opportunity for you!
At TLG, we’re continually on the lookout for exceptional people to journey with us and join our vision. As a member of our Fundraising & Supporter Engagement Team, you will play a pivotal role in expanding the charity\’s reach across the UK. Our team is dedicated to engaging with churches, supporters, corporates, and charitable trusts, fostering partnerships that will enable TLG to continue to transform the lives of thousands of children in the years to come.
This crucial role involves managing, overseeing and ensuring the quality control of data records and processing, including financial data, related to our extensive network of supporters and churches. You will serve as the first point of contact for our supporters, providing exceptional customer service and administrative support.
The ideal candidate will be proactive, detail-oriented, and driven to execute tasks efficiently. Strong communication skills are essential, as you will be responsible for clearly conveying TLG’s vision, inspiring supporters to join our regular giving scheme and increase their level of giving as ‘Hope Givers’.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Closing Date: Friday 18th April
Initial Interviews: Tuesday 29th April – Online
Final Interviews: Friday 9th May – at our National Support Office in West Yorkshire
About TLG
TLG is a national Christian children\’s charity that helps churches to bring hope and a future to struggling children. From trauma, to poverty and food insecurity, there are children across the UK facing some of the toughest starts in life. We believe change is possible and that\’s why in all our work lies an unchanging resolve to transform lives for good.
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Supporter Care Lead employer: SETEX Construction Corp.
Contact Detail:
SETEX Construction Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Care Lead
✨Tip Number 1
Familiarise yourself with TLG's mission and values. Understanding their vision will help you convey your passion for supporting children in need during interviews, making you a more compelling candidate.
✨Tip Number 2
Network with current or former employees of TLG. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare examples of how you've demonstrated exceptional customer service in previous roles. This is crucial for the Supporter Care Lead position, as you'll be the first point of contact for supporters.
✨Tip Number 4
Showcase your proactive approach by thinking of ways to enhance supporter engagement. Presenting innovative ideas during your interview can set you apart from other candidates.
We think you need these skills to ace Supporter Care Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Supporter Care Lead position. Highlight how your skills and experiences align with the role's requirements.
Showcase Your Passion: In your application, express your passion for supporting children and your commitment to TLG's mission. Use specific examples from your past experiences that demonstrate your dedication to making a positive impact.
Highlight Relevant Skills: Emphasise your strong communication skills and attention to detail in your CV and cover letter. Provide examples of how you've successfully managed data records or provided exceptional customer service in previous roles.
Personalise Your Application: Tailor your cover letter to reflect TLG's values and mission. Mention your Christian faith and how it influences your work, as this is an important aspect of the organisation's culture.
How to prepare for a job interview at SETEX Construction Corp.
✨Show Your Passion for the Cause
Make sure to express your genuine passion for supporting struggling children during the interview. Share any personal experiences or motivations that drive you to work in this field, as this will resonate with the charity's mission.
✨Demonstrate Strong Communication Skills
Since the role involves engaging with supporters and conveying TLG's vision, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Highlight Your Attention to Detail
Given the importance of managing data records and ensuring quality control, be ready to discuss your experience with data management. Provide specific examples of how you've maintained accuracy and attention to detail in past roles.
✨Emphasise Your Christian Faith
As TLG is a Christian charity, it's important to convey your strong and vibrant Christian faith. Be prepared to discuss how your beliefs align with the organisation's mission and how they inspire your work.
