Automation Lead in Watford

Automation Lead in Watford

Watford Full-Time 120000 - 120000 £ / year (est.) Home office (partial)
Set2Recruit

At a Glance

  • Tasks: Lead the design and implementation of AI-driven automation across various internal functions.
  • Company: A forward-thinking Managed Service Provider (MSP) focused on innovation.
  • Benefits: Competitive salary, private healthcare, 25 days leave, and training support.
  • Other info: High-impact role with excellent career progression opportunities.
  • Why this job: Shape the future of automation in a growing MSP with cutting-edge technologies.
  • Qualifications: Experience in MSP automation and strong skills in Microsoft Power Platform and AI engineering.

The predicted salary is between 120000 - 120000 £ per year.

A forward-thinking MSP is looking for an AI Automation Lead to play a key internal role in transforming how the business operates. This position focuses on automating and optimising internal service delivery, finance, operations, and sales functions, leveraging modern Microsoft and AI technologies. This is a hands-on role suited to someone who understands how an MSP operates and can design, build, and deploy automation at scale across internal teams.

Key Responsibilities

  • Lead the design and implementation of AI-driven automation across internal platforms and workflows
  • Automate and optimise processes across:
  • Service delivery
  • Finance and billing
  • Operations
  • Sales and commercial functions
  • Build solutions using Microsoft Power Platform and Microsoft 365, integrating modern AI capabilities including LLMs, agents, and prompt engineering
  • Drive automation across MSP tooling, including RMM, PSA, SOC/NOC, and project management platforms
  • Work closely with internal stakeholders to identify inefficiencies and translate them into scalable automation solutions
  • Own automation standards, best practices, and reusable components across the business
  • Remain technically hands-on while providing technical leadership and direction
  • Required Experience & Skills

    • Proven experience in MSP automation or a similar IT services environment
    • Strong expertise across:
    • Microsoft Power Platform (Power Automate, Power Apps, Power BI)
    • Microsoft 365
  • Background in modern AI engineering, including:
    • Large Language Models (LLMs)
    • AI agents
    • Prompt engineering
  • Solid working knowledge of RMM, PSA, SOC/NOC, and project management tools, with a clear understanding of MSP workflows
  • Highly technical and delivery-focused, with the ability to build solutions end-to-end
  • Strong stakeholder engagement skills with the ability to influence internal teams
  • What’s on Offer

    • Opportunity to shape and own automation strategy within a growing MSP
    • High-impact internal role with visibility across the entire business
    • Exposure to cutting-edge Microsoft and AI technologies
    • Competitive salary and long-term career progression
    • Training and certification support
    • Pension scheme
    • Private healthcare
    • 25 days annual leave + bank holidays + birthday leave

    Automation Lead in Watford employer: Set2Recruit

    Join a forward-thinking Managed Service Provider in Hertfordshire as an AI Automation Lead, where you will have the opportunity to shape and own the automation strategy within a growing organisation. With a competitive salary, exposure to cutting-edge Microsoft and AI technologies, and a supportive work culture that prioritises employee growth through training and certification, this role offers a meaningful and rewarding career path. Enjoy a hybrid working model, generous leave policies, and a commitment to your professional development in a dynamic environment.
    Set2Recruit

    Contact Detail:

    Set2Recruit Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Automation Lead in Watford

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Show off your skills! Create a portfolio or a personal project that highlights your expertise in automation and AI technologies. This is a great way to demonstrate your hands-on experience and make you stand out from the crowd.

    ✨Tip Number 3

    Prepare for interviews by practising common questions related to MSP workflows and automation. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and how it aligns with the role.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

    We think you need these skills to ace Automation Lead in Watford

    AI-driven automation
    Microsoft Power Platform
    Microsoft 365
    Large Language Models (LLMs)
    AI agents
    Prompt engineering
    RMM tools
    PSA tools
    SOC/NOC tools
    Project management tools
    Stakeholder engagement
    Technical leadership
    Process optimisation
    Solution design and implementation

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the role of AI Automation Lead. Highlight your experience with Microsoft Power Platform and any relevant automation projects you've led. We want to see how your skills align with our needs!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can transform our internal processes. Be sure to mention specific technologies and methodologies you’ve worked with that relate to the job.

    Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! Include examples of how you've implemented AI-driven solutions or optimised workflows in previous roles. We love seeing hands-on experience that demonstrates your ability to deliver results.

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

    How to prepare for a job interview at Set2Recruit

    ✨Know Your Tech Inside Out

    Make sure you’re well-versed in Microsoft Power Platform and AI technologies. Brush up on your knowledge of Power Automate, Power Apps, and LLMs. Being able to discuss specific projects where you've implemented these tools will show you're not just familiar but experienced.

    ✨Understand the MSP Landscape

    Familiarise yourself with how Managed Service Providers operate. Be ready to discuss common inefficiencies in service delivery, finance, and operations, and how automation can address these. This shows you understand the business context and can hit the ground running.

    ✨Prepare for Scenario-Based Questions

    Expect questions that ask you to solve hypothetical problems related to automation. Think about past experiences where you’ve designed and deployed automation solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

    ✨Engage with Stakeholders

    Demonstrate your stakeholder engagement skills by preparing examples of how you've influenced teams in previous roles. Discuss how you’ve collaborated with different departments to identify inefficiencies and implement scalable solutions. This will highlight your ability to work cross-functionally.

    Automation Lead in Watford
    Set2Recruit
    Location: Watford

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