At a Glance
- Tasks: Provide hands-on IT support across multiple sites, troubleshooting hardware and software issues.
- Company: Dynamic IT support provider enhancing technology for education in Wiltshire.
- Benefits: Competitive salary, 25 days leave, mileage allowance, and training opportunities.
- Other info: Opportunity for professional growth and varied exposure to different technologies.
- Why this job: Join a fast-paced role making a real difference in tech support for education.
- Qualifications: Experience in IT support, strong knowledge of Windows, and excellent communication skills.
The predicted salary is between 32500 - 32500 £ per year.
An IT support provider delivering essential IT services to a network of clients across Wiltshire. The organisation plays a direct role in enabling reliable technology infrastructure that supports teaching and learning across multiple sites.
About the Role
We’re looking for a dedicated IT Technician to deliver on‑site technical support across a network of sites in Swindon. This is a varied, fast‑paced role covering hardware, software, and network troubleshooting, alongside advising on IT best practice. It’s well suited to someone who enjoys hands‑on technical work.
What You’ll Be Doing
- Delivering on‑site IT support across multiple sites
- Installing, configuring, maintaining, and troubleshooting hardware, software, and network systems
- Advising staff on IT best practices and providing hands‑on technical guidance
- Upholding safeguarding, data protection, and cybersecurity standards in line with site policies
- Maintaining accurate, up‑to‑date records of incidents, resolutions, and equipment assets
What We’re Looking For
- Demonstrable experience in an IT support role
- Strong working knowledge of Windows operating systems, Microsoft 365, networking principles, and hardware diagnostics
- Excellent analytical, communication, and stakeholder management skills
- Full, valid UK driving licence - essential for travel between sites
- Willingness and eligibility to obtain Enhanced DBS clearance prior to commencement
- Valid UK passport (required for right‑to‑work verification)
What’s On Offer
- Salary up to £32,500
- 25 days annual leave plus UK bank holidays
- Mileage allowance for reimbursed inter‑site travel
- Continuing professional development (CPD) and training opportunities
- Varied exposure across multiple sites and technologies
Information Technology Support Technician in Swindon employer: Set2Recruit
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