Set2Recruit is seeking a Senior Customer Success Manager for a London-based MSP with a hybrid work model (3 days in office). You will own 25–30 accounts, balance health and profitability, and drive growth opportunities while safeguarding margins.
You will monitor engagement, renewals, and expansion, conducting quarterly reviews and presenting strategic roadmaps to senior stakeholders. The role requires strong Microsoft tech knowledge and a consultative, CRM-focused approach.
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Senior MSP Customer Success Lead – Growth & Profit employer: Set2Recruit
Join a dynamic and expanding engineering group in Bridgwater, Somerset, where your expertise as a Senior Electrical Design Engineer will be valued and impactful. With a focus on innovation and hands-on design, you'll enjoy a collaborative work culture that encourages technical ownership and offers opportunities for professional growth. Benefit from a competitive salary, generous holiday allowance, and additional perks like free electric vehicle charging, all while contributing to exciting projects that shape the future of engineering.
