At a Glance
- Tasks: Provide hands-on IT support across multiple sites and troubleshoot technical issues.
- Company: Reputable IT support provider with a focus on public sector excellence.
- Benefits: 25 days annual leave, mileage allowance, and professional development opportunities.
- Other info: Dynamic role with exposure to diverse technologies and career growth potential.
- Why this job: Join a forward-thinking team and make a positive impact in the public sector.
- Qualifications: 2-3 years of IT support experience and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
About the Organisation
A well-established IT support provider delivering managed technology services across Swindon and Wiltshire. With a strong reputation for reliability and technical excellence, the organisation works closely with clients to ensure IT infrastructure runs smoothly, enabling staff to focus on what matters most. This is a forward-thinking team that values professional development and takes pride in the positive impact it has on the public sector.
Role Overview
The organisation is seeking a motivated and experienced IT Technician to provide hands-on technical support across a portfolio of clients in Swindon, with one visit to Chippenham approximately once a fortnight. This is a field-based role requiring someone who is comfortable working independently across multiple sites, engaging confidently with staff, and managing a varied and dynamic workload. The role is ideal for someone with 2 to 3 years of IT support experience who is looking to build their career in a public-sector environment.
Key Responsibilities
- Provide on-site IT support for staff across multiple sites
- Install, configure, maintain, and troubleshoot hardware, software, and network systems
- Support staff with day-to-day technical issues and promote IT best practices
- Ensure compliance with safeguarding, data protection, and security standards
- Maintain accurate records of IT issues, resolutions, and equipment inventory
- Travel between sites as required, managing your own schedule effectively
Essential Skills & Experience
- 2 to 3 years of experience in an IT support role
- Strong working knowledge of Windows operating systems, Office 365, and common hardware
- Solid understanding of network fundamentals and troubleshooting
- Excellent communication and interpersonal skills, with the ability to support both technical and non-technical users
- Full UK driving licence and access to own vehicle (essential)
- Enhanced DBS check, or willingness to obtain one prior to starting
- Experience in a public sector setting (desirable)
Desirable Skills
- Experience supporting multi-site environments
- Knowledge of safeguarding and data protection
Benefits
- 25 days annual leave plus bank holidays
- Mileage allowance for travel between sites
- Training and professional development opportunities
- Exposure to a wide range of technologies across multiple environments
IT Field Engineer in Salisbury employer: Set2Recruit
As a leading IT support provider in Swindon and Wiltshire, this organisation is an excellent employer that prioritises professional development and offers a supportive work culture. Employees benefit from 25 days of annual leave, mileage allowances, and the opportunity to work with diverse technologies in a public sector environment, making it an ideal place for those looking to grow their careers while making a positive impact.
