At a Glance
- Tasks: Design and build automation solutions to enhance operational efficiency.
- Company: Forward-thinking MSP investing in automation and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving smarter, scalable ways of working.
- Qualifications: Mid-to-senior level engineer with MSP experience and strong problem-solving skills.
- Other info: Collaborative environment with a focus on long-term career development.
The predicted salary is between 48000 - 72000 £ per year.
Location: Preston, UK (Hybrid – 2–3 days onsite)
Role Type: Permanent | Internal-facing
All applicants must have the right to work in the UK
The Opportunity
We’re recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily in automation and operational efficiency. This is a newly created role, designed to remove reliance on manual processes and drive smarter, scalable ways of working. This position offers a genuine move away from ticket-heavy support into a strategic, build-focused role, where you’ll take ownership of automation across the business. You’ll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance.
The Role
You’ll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation across multiple platforms, with a strong emphasis on N-Central RMM. Operating with a high level of autonomy, you’ll bridge the gap between technical teams and leadership, identifying inefficiencies and delivering end-to-end solutions.
Key Responsibilities
- Own the discovery, design, build, and ongoing management of automation solutions
- Develop, optimise, and maintain N-Central RMM policies, scripts, monitoring templates, and workflows
- Build automation and integrations across Halo PSA, Microsoft 365, Azure, and SOC tooling
- Create and maintain PowerShell scripts to reduce manual workload across technical teams
- Improve monitoring thresholds, alerting standards, and automated responses across RMM and SOC environments
- Support SOC alert optimisation, including automated enrichment and routing
- Build and maintain strong documentation and automation standards
- Create a centralised automation library to ensure repeatability and scalability
- Collaborate with internal teams to proactively identify automation opportunities
Required Skills
- N-Central RMM (must have)
- PowerShell
- API integrations / RESTful interfaces
- NOC & SOC tooling
- Power BI / data warehousing exposure (desirable)
What Success Looks Like (First 6–12 Months)
- A structured, documented automation library covering core operational tasks
- Reduced alert noise across the Service Desk
- Automation scorecards demonstrating time saved and efficiency gains
- Automated workflows across Halo PSA and N-Central
About You
- Mid-to-senior level engineer with MSP experience (essential)
- Comfortable owning your workload and leading initiatives
- Strong problem-solving and analytical mindset
- Confident communicating with technical and non-technical stakeholders
- Looking for a role with influence and long-term growth
Senior Infrastructure Engineer in Preston employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their culture, and be ready to discuss how your skills align with their needs. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository to demonstrate your automation projects and technical prowess. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Senior Infrastructure Engineer in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Infrastructure Engineer role. Highlight your experience with automation, N-Central RMM, and any relevant MSP background. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re keen on seeing your analytical mindset in action, especially when it comes to improving processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Set2Recruit
✨Know Your Automation Inside Out
Make sure you’re well-versed in automation tools, especially N-Central RMM. Brush up on your PowerShell skills and be ready to discuss how you've used these tools to streamline processes in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified inefficiencies and implemented solutions in past positions. Be specific about the impact your actions had on service delivery and business performance.
✨Communicate Effectively with All Stakeholders
Practice explaining technical concepts in simple terms. You’ll need to bridge the gap between technical teams and leadership, so being able to communicate clearly with both is crucial.
✨Demonstrate Your Strategic Thinking
Think about how you can contribute to the company’s long-term goals. Be ready to discuss your vision for automation within the organisation and how you plan to create a centralised automation library.