At a Glance
- Tasks: Coordinate IT projects, manage documentation, and ensure smooth communication between teams.
- Company: Established IT Managed Services provider with a security-first culture.
- Benefits: Up to £40,000 salary, 25 days leave, pension scheme, and personal development plans.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Join a dynamic team and make an impact in the tech industry.
- Qualifications: 2-3 years in IT project coordination and strong organisational skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Macclesfield (Hybrid – office and home working)
Employment Type: Full Time | 37.5 hours per week
About the Role
Our client is a well-established IT Managed Services provider, delivering managed IT, cloud and security services to clients across the UK & Europe. They operate a security-first culture and work across a broad technology stack including Dell, Cisco, Citrix and Microsoft. The Project Co-ordinator will play a key role in supporting the successful delivery of projects by coordinating activities, managing documentation and ensuring effective communication between internal teams, customers and third parties.
Key Responsibilities
- Support the planning, coordination and delivery of multiple concurrent projects
- Maintain and update project plans, schedules and trackers
- Coordinate internal resources and third-party vendors to ensure timely task completion
- Organise and document project meetings, including agendas, minutes and action tracking
- Monitor project progress and highlight risks, issues and dependencies
- Ensure all project documentation is accurate, up to date and stored correctly
- Assist with change management processes in a procedurally compliant manner
- Support project reporting including status updates, milestone reports, RAID logs and performance metrics
- Liaise with customers and internal stakeholders to ensure clear and consistent communication
- Support financial tracking of projects (POs, timesheets, cost tracking where required)
- Contribute to process improvements within the PMD
Qualifications
- 2-3 years' experience in an IT project coordination, administrative or delivery support role
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and priorities effectively
- Confident coordinating between suppliers, customers and internal teams
- High attention to detail and accuracy in documentation
- Experience with project management tools (e.g. MS Project, Monday.com, Jira or similar)
- Experience working in a fast-paced, customer-focused environment
- Experience within an IT services or managed services environment
- Understanding of project management methodologies (PRINCE2, Agile)
- Knowledge of IT infrastructure or cloud technologies
- Familiarity with ITIL framework
- Project management certification (PRINCE2 Foundation, Agile or equivalent)
- Experience working with ISO9001 and ISO27001 standards within a projects environment
Benefits
- Up to £40,000 DOE
- 25 days annual leave + bank holidays
- Contributory pension scheme, tiered contributions rising to 10% with length of service
- Life assurance - death in service benefit (x4 annual salary)
- Employee assistance programme
- Tailored personal development plans and career journey planning
- Free parking and electric car charging facilities at UK head office
Information Technology Project Coordinator in Macclesfield employer: Set2Recruit
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