At a Glance
- Tasks: Lead workshops, capture requirements, and drive clarity in complex IT projects.
- Company: Dynamic logistics and IT company focused on modernisation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a team that values ownership and innovation in project delivery.
- Why this job: Shape critical systems and make a real impact in a fast-paced environment.
- Qualifications: 4-5 years as a Business Analyst with strong IT systems experience.
The predicted salary is between 50000 - 55000 £ per year.
Onsite - 3-4 days in Liverpool
Permanent role
Location: Within 45 minutes of Liverpool (3-4 days onsite / 1-2 days remote)
Salary: £50,000 - £55,000 base
The Role
We are looking for an experienced Business Analyst who knows how to bring structure to complexity in this transformation group with a fast-paced modernisation across both finance, logistics and rolling out new modern tech stacks and applications. You will join a busy Logistics & IT function delivering business-critical initiatives across billing platforms, operational systems, and wider technology change. This isn't a note-taker BA role - we need someone who can lead from the front, run workshops confidently, challenge constructively, and translate ambiguity into clear, actionable requirements.
If you enjoy untangling complex systems, aligning stakeholders, and making sure projects actually deliver what they’re supposed to - you’ll fit right in.
What You’ll Be Doing
- Leading stakeholder workshops across IT and operational teams
- Capturing, documenting and validating business and system requirements
- Working across complex IT landscapes (integrations, legacy systems, billing platforms)
- Translating business needs into clear functional and non-functional specifications
- Supporting solution design discussions with technical teams
- Mapping current vs future state processes
- Identifying risks, dependencies and impact across systems
- Driving clarity and momentum across key logistics and billing projects
- Acting as the bridge between operational teams and technical delivery
What We’re Looking For
Experience
- 4-5+ years minimum experience as a Business Analyst
- Strong background working with complex IT systems
- Experience within billing systems or financial process environments
- Proven track record of delivering change within fast-paced operational environments
- Experience working closely with Logistics, Operations, or Supply Chain functions (desirable)
Skills & Capability
- Confident workshop facilitator (you can lead a room, not just attend it)
- Strong requirements elicitation and documentation skills
- Process mapping (As-Is / To-Be)
- Stakeholder management across technical and non-technical audiences
- Comfortable navigating ambiguity and driving decisions
- Strong analytical mindset with attention to detail
- Able to balance structure with pace
Working Model
- Hybrid: 3-4 days per week onsite (within 45 minutes of Liverpool)
- 1-2 days remote
- Must be UK-based and able to commute reliably
What You’ll Bring
- Quality BA discipline and governance
- Commercial awareness - understanding impact, not just documentation
- A calm, structured approach in a busy environment
- The confidence to challenge when needed (politely, but firmly)
- The drive to move projects forward, not let them drift
Why Join?
You’ll play a key role in shaping critical systems within a growing Logistics & IT function. There’s real complexity here - and real opportunity to add value. This is a role for someone who wants ownership, visibility, and the chance to genuinely influence outcomes and be part of the change and new projects across the organisation.
If you’re the type of BA who prefers solving problems over writing meeting minutes, we should talk.
Technical Business Analyst in Liverpool employer: Set2Recruit
Join a dynamic and innovative team in Liverpool, where your expertise as a Technical Business Analyst will be valued and impactful. With a strong focus on employee growth, we offer a collaborative work culture that encourages you to lead initiatives, engage with stakeholders, and drive meaningful change in our logistics and IT functions. Enjoy the flexibility of a hybrid working model while being part of a company that prioritises your professional development and offers competitive salaries.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, workshops, or even online webinars. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews by practising your workshop facilitation skills. Since this role requires leading discussions, make sure you can confidently present your ideas and challenge assumptions. Mock interviews with friends can help you nail this!
✨Tip Number 3
Showcase your analytical mindset! When you get the chance to discuss your experience, highlight specific examples where you've untangled complex systems or driven projects forward. This will demonstrate your ability to add real value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team and contributing to exciting projects.
We think you need these skills to ace Technical Business Analyst in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of a Technical Business Analyst. Highlight your experience with complex IT systems and any relevant projects you've led. We want to see how you can bring structure to complexity!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past roles where you facilitated workshops or translated business needs into actionable requirements. This is your chance to shine, so let us see your analytical mindset in action!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for driving change and how you’ve successfully navigated ambiguity in previous positions. We love a good story that showcases your journey as a BA!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Set2Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of complex IT systems, especially in billing and logistics. Be ready to discuss specific projects where you've successfully navigated ambiguity and delivered clear requirements.
✨Show Off Your Workshop Skills
Since this role requires leading workshops, practice how you would facilitate discussions. Think about how you can engage stakeholders and encourage participation while keeping the focus on translating business needs into actionable outcomes.
✨Be Ready to Challenge
Prepare to demonstrate your ability to challenge constructively. Think of examples where you’ve had to push back on ideas or clarify requirements to ensure project success. This shows confidence and a proactive approach.
✨Map It Out
Familiarise yourself with process mapping techniques. Be prepared to discuss how you would approach mapping current vs future state processes, as this is crucial for the role. Bring examples of how you've done this in past roles.
