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For Companies At a Glance
- Tasks: Drive new business and nurture existing accounts in the MSP sector.
- Company: Established Managed Service Provider with a focus on growth and innovation.
- Benefits: Competitive salary, flexible working, ongoing training, and generous leave.
- Other info: Collaborative culture with opportunities for professional development.
- Why this job: Join a dynamic team and make an impact in the tech industry.
- Qualifications: Experience in MSP environments and B2B sales is essential.
The predicted salary is between 45000 - 45000 £ per year.
An established and growing Managed Service Provider is looking to hire an experienced Account Manager with a strong background in the MSP space. This is a new-business-led role, working with qualified leads generated by an internal SDR function, while also owning and developing accounts post-sale. You’ll manage the full sales lifecycle, closing new MSP clients and building long-term relationships, with responsibility for identifying upsell and cross-sell opportunities across managed services, cloud, security, and project work. This role suits a commercially driven sales professional who understands the MSP market and enjoys both winning new business and growing existing accounts.
Key Responsibilities
- Own and progress qualified inbound leads through the full sales cycle
- Run discovery calls and client meetings to understand technical and commercial requirements
- Sell MSP solutions including managed services, cloud, security, and professional services
- Close new business opportunities and support successful client onboarding
- Act as the primary point of contact post-sale, managing and developing accounts
- Identify upsell and cross-sell opportunities within existing customers
- Build strong, long-term relationships with senior stakeholders and decision-makers
- Collaborate closely with technical, delivery, and marketing teams
- Maintain accurate pipeline, forecasts, and activity in the CRM
- Keep up to date with MSP market trends, competitors, and customer challenges
Key Requirements
- Proven experience working within an MSP environment (essential)
- Background in Account Management and/or New Business B2B sales
- Experience selling IT services (managed support, cloud, security, infrastructure, or projects)
- Confident managing the full sales cycle from qualified lead to close
- Consultative sales approach with the ability to speak credibly about IT solutions
- Comfortable engaging with senior stakeholders
- Highly organised, target-driven, and commercially focused
- Experience using CRM systems and sales tools
What’s on Offer
- Competitive basic salary (up to £45,000)
- Ongoing sales training and MSP-focused development
- Flexible hybrid working
- Supportive and collaborative team environment
- Enhanced pension
- 26 days annual leave (increasing with service) + bank holidays
- Buy and sell holiday scheme
All applicants must have the right to work in the UK and a full UK driving licence.
Business Development Manager employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the MSP space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to talk about your experience and how it relates to the role. Prepare a few key points about your background in account management and selling IT services, so you can impress during those discovery calls and client meetings.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and follow up on them.
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager in the MSP space. Highlight your experience with managed services, cloud, and security solutions, and don’t forget to showcase your success in closing new business deals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've built long-term relationships and successfully managed accounts in the past.
Showcase Your Sales Skills: We want to see your sales prowess! In your application, mention your experience managing the full sales cycle and any consultative sales approaches you've used. This will help us understand how you can drive new business and grow existing accounts.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Set2Recruit
✨Know Your MSP Stuff
Make sure you brush up on your knowledge of the Managed Service Provider (MSP) market. Understand the latest trends, key players, and common challenges faced by clients. This will help you speak confidently about how you can add value to their business.
✨Master the Sales Cycle
Since this role involves managing the full sales lifecycle, be prepared to discuss your experience with each stage. Have specific examples ready that showcase your ability to close deals and develop long-term relationships with clients.
✨Engage with Senior Stakeholders
This position requires you to interact with senior decision-makers. Practice articulating your thoughts clearly and confidently, and think of ways to demonstrate your consultative sales approach during the interview.
✨Showcase Your Organisational Skills
Being highly organised is crucial for this role. Be ready to talk about how you manage your pipeline and use CRM systems effectively. Share any tools or methods you use to stay on top of your tasks and forecasts.