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For Companies At a Glance
- Tasks: Design and build automation solutions to enhance operational efficiency.
- Company: Forward-thinking Managed Service Provider investing in automation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving smarter, scalable ways of working.
- Qualifications: Mid-to-senior level engineer with MSP experience and strong problem-solving skills.
- Other info: Collaborative environment with a focus on innovation and career development.
The predicted salary is between 48000 - 72000 £ per year.
Location: Preston, UK (Hybrid 3 days onsite)
Industry: Managed Service Provider (MSP)
Role Type: Permanent | Internal-facing
*All applicants must have the right to work in the UK*
The Opportunity
We are recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily in automation and operational efficiency. This is a newly created role, designed to remove reliance on manual processes and drive smarter, scalable ways of working. This position offers a genuine move away from ticket-heavy support into a strategic, build-focused role, where you will take ownership of automation across the business. You will work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance.
The Role
You will act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation across multiple platforms, with a strong emphasis on N-Central RMM. Operating with a high level of autonomy, you will bridge the gap between technical teams and leadership, identifying inefficiencies and delivering end-to-end solutions.
Key Responsibilities
- Own the discovery, design, build, and ongoing management of automation solutions
- Develop, optimise, and maintain N-Central RMM policies, scripts, monitoring templates, and workflows
- Build automation and integrations across Halo PSA, Microsoft 365, Azure, and SOC tooling
- Create and maintain PowerShell scripts to reduce manual workload across technical teams
- Improve monitoring thresholds, alerting standards, and automated responses across RMM and SOC environments
- Support SOC alert optimisation, including automated enrichment and routing
- Build and maintain strong documentation and automation standards
- Create a centralised automation library to ensure repeatability and scalability
- Collaborate with internal teams to proactively identify automation opportunities
Technology Stack
- N-Central RMM (must have)
- Halo PSA
- PowerShell
- API integrations / RESTful interfaces
- Microsoft 365 & Azure
- NOC & SOC tooling
- Ansible (desirable)
- Power BI / data warehousing exposure (desirable)
What Success Looks Like (First 6-12 Months)
- A structured, documented automation library covering core operational tasks
- Reduced alert noise across the Service Desk
- Automation scorecards demonstrating time saved and efficiency gains
- Automated workflows across Halo PSA and N-Central
About You
- Mid-to-senior level engineer with MSP experience (essential)
- Comfortable owning your workload and leading initiatives
- Strong problem-solving and analytical mindset
- Confident communicating with technical and non-technical stakeholders
- Looking for a role with influence and long-term growth
Senior IT-Systems Engineer in Blackburn employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT-Systems Engineer in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at MSPs. A friendly chat can lead to insider info about job openings and even referrals that could give you a leg up.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your automation projects, scripts, and any relevant work. This gives potential employers a tangible look at what you can do, especially with N-Central RMM and PowerShell.
✨Tip Number 3
Prepare for interviews by brushing up on your problem-solving skills. Be ready to discuss how you've tackled inefficiencies in past roles and how you can bring that expertise to their team. We want to see your analytical mindset in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and contributing to our automation journey.
We think you need these skills to ace Senior IT-Systems Engineer in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Systems Engineer role. Highlight your experience with automation, N-Central RMM, and any relevant MSP background. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially around PowerShell, API integrations, and any experience with Microsoft 365 or Azure. We’re keen to see how you can bridge the gap between tech and leadership.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Set2Recruit
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially N-Central RMM and PowerShell. Brush up on your knowledge of API integrations and how they can streamline processes. Being able to discuss specific examples of how you've used these tools in past roles will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare to discuss real-world scenarios where you've identified inefficiencies and implemented automation solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical mindset and ability to lead initiatives effectively.
✨Communicate Clearly with Stakeholders
Since this role involves bridging technical teams and leadership, practice explaining complex technical concepts in simple terms. Think of examples where you’ve successfully communicated with both technical and non-technical stakeholders, as this will highlight your versatility and confidence.
✨Prepare Questions About the Role
Have a few insightful questions ready about the company’s approach to automation and operational efficiency. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Ask about their current challenges and how they envision the automation engineer contributing to their goals.
