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For Companies At a Glance
- Tasks: Design and build automation solutions to enhance operational efficiency.
- Company: Forward-thinking Managed Service Provider investing in automation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving smarter, scalable ways of working.
- Qualifications: Mid-to-senior level engineer with MSP experience and strong problem-solving skills.
- Other info: Collaborative environment with a focus on innovation and career development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Preston, UK (Hybrid 23 days onsite)
Industry: Managed Service Provider (MSP)
Role Type: Permanent | Internal-facing
The Opportunity
We are recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily in automation and operational efficiency. This is a newly created role, designed to remove reliance on manual processes and drive smarter, scalable ways of working. This position offers a genuine move away from ticket-heavy support into a strategic, build-focused role, where you will take ownership of automation across the business. You will work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance.
The Role
You will act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation across multiple platforms, with a strong emphasis on N-Central RMM. Operating with a high level of autonomy, you will bridge the gap between technical teams and leadership, identifying inefficiencies and delivering end-to-end solutions.
Key Responsibilities
- Own the discovery, design, build, and ongoing management of automation solutions
- Develop, optimise, and maintain N-Central RMM policies, scripts, monitoring templates, and workflows
- Build automation and integrations across Halo PSA, Microsoft 365, Azure, and SOC tooling
- Create and maintain PowerShell scripts to reduce manual workload across technical teams
- Improve monitoring thresholds, alerting standards, and automated responses across RMM and SOC environments
- Support SOC alert optimisation, including automated enrichment and routing
- Build and maintain strong documentation and automation standards
- Create a centralised automation library to ensure repeatability and scalability
- Collaborate with internal teams to proactively identify automation opportunities
Technology Stack
- N-Central RMM (must have)
- Halo PSA
- PowerShell
- API integrations / RESTful interfaces
- Microsoft 365 & Azure
- NOC & SOC tooling
- Ansible (desirable)
- Power BI / data warehousing exposure (desirable)
What Success Looks Like (First 6-12 Months)
- A structured, documented automation library covering core operational tasks
- Reduced alert noise across the Service Desk
- Automation scorecards demonstrating time saved and efficiency gains
- Automated workflows across Halo PSA and N-Central
About You
- Mid-to-senior level engineer with MSP experience (essential)
- Comfortable owning your workload and leading initiatives
- Strong problem-solving and analytical mindset
- Confident communicating with technical and non-technical stakeholders
- Looking for a role with influence and long-term growth
Automation Engineer in Blackburn employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation Engineer in Blackburn
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your automation projects. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to automation. Think about how you can demonstrate your problem-solving skills and experience with tools like N-Central RMM and PowerShell.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged!
We think you need these skills to ace Automation Engineer in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automation Engineer role. Highlight your experience with N-Central RMM and any relevant automation projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can contribute to our team. Be sure to mention specific examples of your past work that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, don't forget to highlight your problem-solving abilities. Share examples of how you've identified inefficiencies and implemented solutions in previous roles. We love seeing candidates who can think critically and take initiative!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Set2Recruit
✨Know Your Automation Tools
Make sure you’re well-versed in the technologies mentioned in the job description, especially N-Central RMM and PowerShell. Brush up on your knowledge of API integrations and how they can streamline processes. Being able to discuss specific examples of how you've used these tools in past roles will really impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to discuss real-world scenarios where you've identified inefficiencies and implemented automation solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical mindset and ability to lead initiatives effectively.
✨Communicate Clearly with Stakeholders
Since this role involves bridging the gap between technical teams and leadership, practice explaining complex technical concepts in simple terms. Think about how you would present your ideas to non-technical stakeholders and be ready to showcase your communication skills during the interview.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the company’s approach to automation and operational efficiency. This shows your genuine interest in the role and helps you understand how you can contribute to their goals. Ask about their current challenges and how they envision the automation engineer fitting into their strategy.
